Ratings based on 239 Verified Reviews

3.3 out of 5
79% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 26 Aug 2023
Good view.
Comment from Hotel Management
3 Sep 2023 by Roland, Hotel Management
Dear MEICHUN,We are delighted to hear that you had a great time staying with us and has enjoyed the view from our surrounding environment. We would love to welcome you back for another lovely experience in the near future!Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2023 on Hotels
3 out of 5
by A verified traveler

Feedback

Posted 30 May 2023 on Hotels
Small is too small and with no windows. Managed to top up but got a room with a very small window. Staff is friendly. Stayed before and had a better experience. A tad expensive
Comment from Hotel Management
12 Jun 2023 by Roland, Hotel Management
Dear Guest,We assure you that your feedback will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence you place in us seriously and work diligently to rectify the unsatisfactory experiences. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
4 out of 5
by A verified traveler

Posted 25 Feb 2023
All rooms are very small - but Deluxe rooms are convenient enough. Please note only Deluxe rooms have the refrigerator - Standard room don't have it.
Comment from Hotel Management
13 Mar 2023 by Roland, Hotel Management
Dear Yury,Thank you for taking time to write a review of your hotel stay. We are thrilled that we are able to meet to your stay expectations. Refrigerators are indeed available at our higher-tier rooms and our welcoming front desk staff would be excited to recommend the relevant rooms. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
3 out of 5
by A verified traveler

Posted 18 Dec 2022 on Hotels
Comment from Hotel Management
7 Jan 2023 by Roland, Hotel Management
Dear Nomzamo,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
5 out of 5
by A verified traveler

Good stay

Posted 9 Feb 2022 on Hotels
Great and clean
4 out of 5
by A verified traveler

Posted 23 Jan 2022
Good service and good location
Comment from Hotel Management
20 Feb 2022 by Thaddaeus, Hotel Management
Dear Rachel, Thank you for your wonderful compliments for our hotel's great location and high standards of services. It will be a pleasure to serve you again. Best Regards, Thaddaeus Guest Experience Executive
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2022