Ratings based on 850 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
👍
by A verified traveler
Posted 28 Apr 2024
Very bad experience in hotel .. bad smell and maintenance very bad . Strongly not recommend for families
by A verified traveler
Posted 23 Apr 2024
👍
Comment from Hotel Management
28 Apr 2024 by Roland, Hotel Management
Dear Muhammad,Thank you for giving ibis budget Pearl a perfect rating! It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 19 Apr 2024
Hotel was good location for me as on the way between the centre and airport. Not able to walk around the bed due to being on a frame but an okay stay that I need for one night
Comment from Hotel Management
28 Apr 2024 by Roland, Hotel Management
Dear Thomas,Thank you for choosing our hotel for your layover stay in Singapore. Our hotel is indeed very strategically located which allows for easy access to both the airport and city center via Singapore's world class transport system. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 13 Mar 2024
Staff was super friendly and helpful! Great hotel!
Comment from Hotel Management
21 Mar 2024 by Roland, Hotel Management
Dear Claudia,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 19 Feb 2024
👍
by A verified traveler
Posted 17 Feb 2024
Within walking distance of train station.
Comment from Hotel Management
3 Mar 2024 by Roland, Hotel Management
Dear Mark,We appreciate your time spent in sharing your positive stay experience. Our hotel is a short 11 minutes walk to Aljunied MRT station and allows for easy access to city center, airport and popular attractions. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 7 Feb 2024
Pros- staff were very friendly and helpful. Room was very clean and spacious. Air con worked well. 24 hour reception.
Cons- the only con is that the room smelled terrible the second you enter, smelled like mould or something. The toilet also didn’t smell the best. We asked for a different room but there was none. The staff were very helpful and gave us an air purifier for an hour each day to help get the smell away.
Other than the smell, it was a good stay
Comment from Hotel Management
12 Feb 2024 by Roland, Hotel Management
Dear Trisha,Thank you for taking time to write a review of your hotel stay. We appreciate your kind compliments for our clean and spacious rooms and the service from our helpful staff. We are sorry for the inconvenience and will review with our hotel team to ensure that our standards meet up to our guests' expectations. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 29 Jan 2024
👍
Comment from Hotel Management
7 Feb 2024 by Roland, Hotel Management
Dear Muhammad,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Roland, Hotel Management
Dear Coert,The Hotel Team is delighted to receive your awesome rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
