Ratings based on 993 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Walking distance to landmarks and bus stops with in 50 m
Comment from Hotel Management
5 May 2024 by Roland, Hotel Management
Dear XIAO FENG,Thank you for appreciating our hotel's strategic location and the excellent value we offer our guests. Our hotel location is indeed very popular with travellers for our easy accessibility to public transport and tourist attractions. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 29 Apr 2024
No one help carry bag
by A verified traveler
Posted 10 Apr 2024
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by A verified traveler
Posted 12 Mar 2024
install bidet in your toilets and provide small refrigerator.
Comment from Hotel Management
21 Mar 2024 by Roland, Hotel Management
Dear CORA,Thank you for taking time to write a review of your hotel stay. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require a refrigerator during your stay. Your recommendation for a bidet has been submitted to our management for their review and consideration. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 20 Feb 2024
Forgot to turn on the water heater. No free bottle water too.
Comment from Hotel Management
3 Mar 2024 by Roland, Hotel Management
Dear EMMANUEL,Thank you for taking time to write a review of your hotel stay. Please be reminded to turn on the heater via a switch just outside the bathroom for unlimited hot water. We have stopped placing bottled water in the rooms so that our guests can join us in our efforts to reduce carbon waste. Tap water in Singapore is potable and a kettle is also provided in the room. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 31 Jan 2024 on Hotels
not so good
by A verified traveler
Posted 19 Oct 2023
Staff are not friendly
by A verified traveler
Good value for money
Posted 13 Oct 2023 on HotelsFor the amount per night, it was more than reasonable for a city like Singapore. Recently refurbished, everything is good.
Comment from Hotel Management
22 Oct 2023 by Roland, Hotel Management
Dear Del,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We are delighted that we are able to fulfil all expectations of your stay in particular from our well furbished rooms. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 1 Oct 2023
Good hotel
by A verified traveler
Posted 28 Sep 2023 on Hotels
