Ratings based on 982 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Perth
Posted 28 Apr 2024
Accessible to food places
by A verified traveler
Posted 28 Apr 2024
I liked the cost and being close to Clark’s quay
by A verified traveler
Posted 24 Apr 2024
Good location
Comment from Hotel Management
1 May 2024 by Roland, Hotel Management
Dear Paul,We appreciate your review and thank you for staying with us. Our hotel location is indeed perfect for travellers for our close proximity to public transport, eateries, amenities and tourist attractions. We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 20 Apr 2024
Unless stated your room will not have a window, when we came into our room the floor, ceiling, walls and bed was wet because of the fact there is no window, there was a dehumidifier that we had to empty 3 times a day which did eventually dry the room out, I wouldn’t stay here again.
Comment from Hotel Management
1 May 2024 by Roland, Hotel Management
Dear Asia,Please be sure to choose the desired room type when making your booking. Our Standard Rooms are not equipped with windows, if you wish to have that feature, please select one of our other room types. Please set the aircon at optimal temperature of 22-24 degrees to reduce room humidity. Setting the aircon temperature too low or too high will cause water to condense on the wall.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Roland, Hotel Management
Dear Tommy,Thank you for your positive rating. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 1 Apr 2024
The room is too small. Kettle with lots of ants after boiling the water.
Comment from Hotel Management
7 Apr 2024 by Roland, Hotel Management
Dear IVY,Thank you for choosing to stay with us. As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Clarke Quay. Nevertheless, our rooms have been carefully designed to balance comfort and affordability in an economy-tier hotel. We have taken note of your comment and will step up inspections to mitigate such experience. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 28 Mar 2024
Basic hotel room that had all you need for a quick stop in singapore. Rooftop pool perfect if you want to relax for a bit. Excellent location
Comment from Hotel Management
7 Apr 2024 by Roland, Hotel Management
Dear Diane,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are pleased to hear that you had enjoyed your stay with our excellent location and lovely rooftop swimming pool. Our hotel location is indeed very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive
by A verified traveler from Leicester
Posted 24 Mar 2024
Great location and access to the MRT. Hotel is a bit dated, but great for the price and the location. The Clarke Quay water area is 5 mins away - loads of bars and restaurants and boats in the evening
Comment from Hotel Management
31 Mar 2024 by Roland, Hotel Management
Dear Tejash,Thank you for bringing up our hotel's fantastic location as well as the spectrum of restaurants, bars and public transport we offer right at our doorsteps. Our hotel is also within walking distance from popular attractions such as Singapore River, Chinatown and Marina Bay. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 4 Mar 2024
Good value. There was a pair of dubious pants secreted in our room though.
Comment from Hotel Management
11 Mar 2024 by Roland, Hotel Management
Dear Roland,We strive to make each stay as comfortable and affordable for all our guests and we are glad to learn that we had met your expectations. We hope to have the chance to welcome you back in the near future!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 29 Feb 2024
