Ratings based on 332 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Great location
Comment from Hotel Management
23 Apr 2024 by Hilton Singapore Orchard, Hotel Management
Dear Thien,Thank you for sharing your review and positive ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and had an enjoyable stay. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely, Linda ReddyHotel Manager
by A verified traveler
Posted 17 Apr 2024
My husband and I enjoyed our visit. The property is beautiful with a ton of shopping and dining options in and around the property. It was clean, safe and if you need anything ask Azam, the concierge - he is amazing, knowledgable and friendly!
Comment from Hotel Management
17 Apr 2024 by Hilton Singapore Orchard, Hotel Management
Dear Danielle,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our clean rooms and convenient location with easy access to your leisure needs. Thank you for rating us with perfect scores. Azam, our team member from the Concierge has received your special mention with his warmest gratitude. Thank you for recognising our team for their excellent service. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager
by A verified traveler from Arlington
Posted 7 Apr 2024
Comfortable
Comment from Hotel Management
8 Apr 2024 by Hilton Singapore Orchard, Hotel Management
Dear Suvd,It is a pleasure to read your kind comments and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us and had a comfortable experience. My team and I forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 25 Mar 2024
I was very surprised by the cleanliness of the room! The room view is good! The most amazing thing is that from all the five star hotels I have ever stayed in, Hilton Ochard hotel has the best facilities equipped for the elders in their bathroom! That’s very thoughtful for a senior like me! And the staffs in Hilton Orchard are very friendly! I have a very high opinion about Hilton Orchard! Highly recommended!
Comment from Hotel Management
26 Mar 2024 by Hilton Singapore Orchard, Hotel Management
Dear Fannie,It is a pleasure reading your review of your stay in Hilton Singapore Orchard. Thank you for your kind comments and perfect ratings. We are delighted to learn that you enjoyed our friendly service, clean rooms and had an amazing stay experience. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 8 Mar 2024
Excellent stay. I loved the Hilton and will definitely go back.
Comment from Hotel Management
11 Mar 2024 by Hilton Singapore Orchard, Hotel Management
Dear Fatima,Thank you for sharing your stay experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 7 Mar 2024
overall a great stay in the heart of shopping district.. across the street jn the basement of a high-end mall is a convenient grocery store we didnt expect.. a universal ac adapter in the room would be great to have but we got one a quick phone call away.. would return here
Comment from Hotel Management
8 Mar 2024 by Hilton Singapore Orchard, Hotel Management
Dear Norak,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are happy to hear that you had an enjoyable stay with us and liked the strategic location of the hotel.We hear your feedback. Rest assured we will review your comments with our team members so that we can continue to improve our quality of products and standards of services. My team and I look forward to welcoming to back to Hilton Singapore for your upcoming visit to Singapore in the near future. Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 26 Feb 2024
Staff was very friendly and accommodating. Room was clean and as expected! Location was great, very easy to get around and close to some malls that you can walk through to minimise time outside in the heat.
Comment from Hotel Management
3 Mar 2024 by Hilton Singapore Orchard, Hotel Management
Dear PamelaThank you for your kind feedback and positive scores for Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 25 Feb 2024
The Hilton is a conveniently located hotel in the heart of orchard road shopping area. It is also close to many eateries. The hotel rooms are comfortable and spotless.
Comment from Hotel Management
26 Feb 2024 by Hilton Singapore Orchard, Hotel Management
Dear BernardThank you for sharing your kind feedback and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and close proximity to the shopping malls and eateries along Orchard Road. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager
by A verified traveler from Miami
Posted 19 Feb 2024
Wonderful
Comment from Hotel Management
20 Feb 2024 by Hilton Singapore Orchard, Hotel Management
Dear Tesora,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager
by A verified traveler
Posted 17 Feb 2024
Everything was perfect. If need to be picky, only the WC in the room toilet installed bit too high, even for my height 180cm. not sure if is just the room i stayed no.1238.
Comment from Hotel Management
19 Feb 2024 by Hilton Singapore Orchard, Hotel Management
Dear Sau Cheng,Thank you for taking a moment to share your recent experience in Hilton Singapore Orchard. We are glad that you had an amazing stay experience with us.We hear your constructive comments on the WC in the bathroom. Rest assured your feedback is important to us as it offers us a way to continuously review and improve the quality of our products and standards of service provided. Thank you once again for sharing your kind feedback. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Linda ReddyHotel Manager
