Ratings based on 45 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2023 on Wotif
Check in process is hot or miss, took over 2 days to get a working key.
Bed was super hard, and not queen sized as advertised.
Decent enough location, close to PT.
by A verified traveler
Posted 6 Feb 2023
Clean nice room. Very friendly communication from the hotel! Totally recommend especially how convenient the location is in Chinatown.
by A verified traveler
Posted 5 Nov 2022
Great location with laundry facilities on site. Irean and Rizza and the concierge team extremely responsive to communicate with over WhatsApp. Cleanliness could be improved upon in the finer details but overall comfortable and relaxing.
by A verified traveler
Posted 14 Oct 2022
Privacy and near eateries. Transportation wise, it is not as convenient compared to areas with green and red MRT lines
Comment from Hotel Management
21 Oct 2022 by Rizza, Hotel Management
Hi Lee Chuan! We appreciate you giving us the time to write us a review. Thank you so much for staying with us and we hope to see you again on your next visit.
by A verified traveler
Posted 12 Aug 2022
ที่พักสะอาด ห้องขนาดเท่าห้องนอน ห้องน้ำสะดวกดี นอนหลับสบาย ดีทุกอย่าง ยกเว้นมีมัดจำแพงมาก แล้วกว่าจะได้คืนเป็นเดือนจ้า
by A verified traveler
Posted 10 Jun 2022
Nice boutique hotel in a prime location. Self check-in and keyless entry via smartphone is a unique touch. (Make sure your phone doesn't run out of battery). Check-in process may be challenging for non tech-savvy guests but the team (Mary, Jarwin & Alosia) was diligent in making sure I understood the procedures well in advance. Room is clean with washing machines provided. Will be back again as it's convenient and close to the office.
by A verified traveler
Perfect location
Posted 4 May 2022 on HotelsI agree with the other reviews - the check-in process is excellent technology and is really cool, but has some quirks . That said, the people we interacted with on the Heritage staff were super excellent. We rented a room with a washer and dryer which do take up some precious space. If you don't need the washer/dryer, go for a room without (there are shared washing machines available anyway). There was no place to really put our luggage so we found ourselves moving it around constantly. Not a huge deal, just a little nuisance.
But in the end, none of this really mattered - we had hot water, a fridge, a bed, air conditioning. And above all else, the location here is absolutely perfect. About a 3 minute walk to the MRT station and 3 minutes in the other direction to the Maxwell hawker center which is a MUST if you want good and very cheap food. We would absolutely stay here again.
Oh, and I think the people before us had a ton of durian fruit in the fridge. The smell was...something. But as soon as we were in the room for like 30 seconds it kind of went away.
by A verified traveler
Posted 6 Nov 2021 on Hotels
by A verified traveler
Good Stay
Posted 6 Sep 2021 on HotelsThe room was located in a great central location: near to bus/ MRT stations + variety of food options as well! We booked the loft, which was smaller than we expected. However, the room was clean and cozy and our guest experience, Mary, was friendly and made the check-in process a smooth one. Being able to do our laundry was a plus point as well:)
Overall, definitely a value-for-money stay and would consider coming back again!
by A verified traveler
Posted 17 Jun 2021 on Hotels
It is a no frills but cosy setting. There are
