Ratings based on 671 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
Near to hawker center. More food options around the area. very close to bus stop. Staffs were very friendly. Worth for money. Highly recommended.
Comment from Hotel Management
3 Mar 2024 by Roland, Hotel Management
Dear Dhinesh,It is heartening to hear that your stay had been a wonderful one and that our location and service had met to your expectations. Our hotel location is indeed very convenient for travellers with our close proximity to many eateries, public transport and convenient amenities. I hope you have had enough time to explore all sorts of local foods and we look forward to serving you again soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 23 Jan 2024
Location is fine but accommodation is basic and room is very small and box like. Fine for a very short stay
Staff were very friendly and helpful
Comment from Hotel Management
29 Jan 2024 by Roland, Hotel Management
Dear Paul,It is heartening to hear that your stay had been a comfortable one and our location and service had met to your expectations. As Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Roland, Hotel Management
Dear Raffi,We are not able to find any helpful comments in your review that can help us identify any area for improvement. Please share your feedback directly with our Front Desk so that my helpful colleagues will be able to assist in providing a comfortable stay at our hotel.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Roland, Hotel Management
Dear Vivienne,Thank you for your positive rating! We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 11 Jan 2024
Property is average with basic facilities
by A verified traveler
Posted 27 Dec 2023
by A verified traveler
Posted 21 Dec 2023
Very good, I’m like . Very nice reception. Talk to me. Very nice good respect thank you everybody👍
Comment from Hotel Management
2 Jan 2024 by Roland, Hotel Management
Dear Vasile,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 25 Oct 2023
Cant really get any better for a 2 star. Clean and the staff were nice, room cleaned everyday
Comment from Hotel Management
3 Nov 2023 by Roland, Hotel Management
Dear Christopher,Thank you for giving us a perfect rating! We are heartened to hear that your stay was an impeccable one, from the cleanliness of the hotel to the services of the staff. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Roland, Hotel Management
Dear Imelda,Thank you for leaving a perfect rating. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We look forward to welcoming you back and experience our hospitality!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 26 Sep 2023
Bus stop right next door. A lot of food / restaurant walking distance. Staff very friendly. Asked something from front desk, be my door less than 2 minutes.
Small but convenient. Thinking about the overall Singapore hotel price, this worth it.
Comment from Hotel Management
4 Oct 2023 by Roland, Hotel Management
Dear zhiying,The Hotel Team deeply appreciates your kind words for Fragrance Hotel Oasis and is delighted to learn of your very good hotel experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. It is always great to learn that our efforts contribute to a positive experience for our guests. We are confident that our room rates are always highly competitive, and hope you will choose to stay with us again soon.Warm Regards,RolandGuest Experience Executive
