Ratings based on 206 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Manila
Posted 31 Mar 2024
It's near the bus stations so you can easily check your itinerary to plan your transportation going to different places. The food places and convince stores are very near the place so no more worries buying some of your essentials.
I appreciated the continues new towels, toothbrushes provided daily and that the shower has hot water.
Comment from Hotel Management
8 Apr 2024 by Roland, Hotel Management
Dear Marion,Thank you for leaving a five star review for Fragrance Hotel Balestier, and loving the great accessibility we provide for our guests with our convenient location! You are indeed correct to point out that our hotel is in the vicinity of many eateries, public transport and convenient amenities. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 14 Mar 2024
We had a great stay in this hotel
Near Bus station and near Whampoa Hawker
But it's quite far to all tourist destination
Comment from Hotel Management
24 Mar 2024 by Roland, Hotel Management
Dear Melanie,Thank you for highlighting that our hotel is located in close proximity to many eateries, public transport and convenient amenities. Our hotel allows for easy access to the popular attractions via Singapore's world class public transport system. Please do not hesitate to approach my colleagues at the front desk for the best tips on travelling in our city! We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
by A verified traveler
Posted 16 Jan 2024
Clean.
Comment from Hotel Management
23 Jan 2024 by Roland, Hotel Management
Dear Flordeliza,We are delighted to learn that you had enjoyed your stay with us, in particular from our very clean accommodation. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
by A verified traveler
the place is good, so many restaurants but its far
Posted 2 Jan 2024 on Hotelsby A verified traveler
Posted 20 Dec 2023
Will book again
by A verified traveler
Posted 15 Nov 2023
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
19 Nov 2023 by Roland, Hotel Management
Dear AMOUZOU,We are not able to locate any useful feedback in your review to help us identify the area to improve the guest experience. Please do approach our helpful Front Desk of any feedback and my colleagues will assist to ensure that your stay with us is pleasant.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Great for budget trips. Excellent service.
Posted 24 Sep 2023 on HotelsService was great, room was clean. Building and room shows a bit of age but all fine, everything still works. Happy with my family's stay.
Comment from Hotel Management
4 Oct 2023 by Roland, Hotel Management
Dear MICHAEL,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are thrilled that we were able to provide you and your family with an impeccable stay from our clean room and excellent service! We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
by A verified traveler
Functional and clean
Posted 16 Apr 2023 on HotelsClean and ok for 1 night.
Comment from Hotel Management
14 May 2023 by Roland, Hotel Management
Dear Sharon,The Hotel Team is delighted to receive your awesome review rating! We are happy to hear that you had a comfortable stay with our clean room and we would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
by A verified traveler from BECKENHAM
Posted 28 Feb 2023 on Wotif
Nothing unique about this property. Just frustrated how they handled my reservation.
