Ratings based on 123 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
I have stayed here a few times for work and also for holiday. It's a very convenient location with great access to transportation. Access to shared kitchen and self service laundromat is great. Rooms are modern and clean and staff are fantastic always ready to help with anything.
Comment from Hotel Management
20 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear GRAHAM, --Greetings from all of us at Citadines Raffles Place Singapore and welcome back! Thank you for your valued support for our serviced residence and for reviewing your recent 7 nights stay with us. –All of us are delighted your lovely wife and you had another wonderful stay with us, and you like our residence’s strategic location in the CBD with easy accessibility to many eateries, nearby tourist attractions and public transport options convenient and ideal for your recent business trip here. ---As always, all of us have truly enjoyed being of service to you and your wife, and we sincerely hope Citadines Raffles Place will remain as your choice accommodation whenever you are back in Singapore. –We earnestly look forward to welcoming you and your lovely wife back. –We are at your service, and we wish both of you well. –Thank you for your valued support. –Kind regards, --The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 8 Apr 2024
Fantastic hotel great location
Comment from Hotel Management
9 Apr 2024 by With Heartfelt Appreciation, Hotel Management
Dear Ashley, --Greetings from your friendly team at Citadines Raffles Place Singapore! Thank you for taking the time to review your recent stay at our strategically located serviced residence. ---We are delighted you and your lovely wife had a wholly enjoyable and comfortable stay, and you like the ambiance and décor of our apartments and facilities. All of us are also heartened to learn you found our location with easy accessibility to many eateries, tourist attractions and various public transport options convenient. –-With your recent experience staying with us, all of us sincerely hope you will now make Citadines Raffles Place your choice serviced residence in Singapore, and you will recommend us to your family and friends. --–We have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. ---Kind regards, --The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 27 Mar 2024
The advertisement is on spot! Walkable to Lau Pa Sat (Hawker Center).
Comment from Hotel Management
30 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear Cez, --Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore and for taking the time to leave us a perfect rated review on your stay experience with us. --We are delighted you and your friend had a fabulous stay, and you found our residence’s proximity to many attractions and the iconic heritage Lua Pat Sat food center within walking distance from our property convenient and ideal for exploring our city-state. –All of us value customer satisfaction as a top priority and we are committed to our guests. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. --It has been our great pleasure and privilege to have been of service to you and your friend at our centrally located serviced residence, and we truly hope Citadines Raffles Place remains as your choice accommodation whenever you are back in Singapore. --We earnestly look forward to welcoming you and your friend back. –We are at your service, and we wish both of you well. –Kind regards, --The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 15 Mar 2024
All in all this is a great location and well appointed room/property (it's very new).Only not is that this is a serviced apartment not a hotel so room cleaning isn't daily.
Comment from Hotel Management
15 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear James, --Greetings! Thank you for taking the time to leave us a perfect-rated review for your experience at our serviced residence. --We are delighted you had a wonderful stay with us, you like the ambiance and décor of the 13th level apartment you stayed in and our facilities. All of us are also thrilled to learn you find our residence’s location with proximity to many local attractions, eateries and public transport options convenient. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. --With your recent stay with us, all of us earnestly hope Citadines Raffles Place will remain as your choice lodging when you are back in Singapore. We earnestly look forward to welcoming you back and being of service to you again. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards, --The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
14 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear David, --Greetings! Thank you for awarding a perfect rated for your recent stay at our strategically located serviced residence. We are thrilled to learn you and your lovely wife had a great stay with us. ---Feedback like yours is always valued by every team member at our serviced residence as it motivates us to continue enhancing our services, products and facilities. Thank you! ----With your recent experience staying at our serviced residence, all of us sincerely hope Citadines Raffles Place will now be your choice lodging whenever your travels bring you and your wife back to Singapore and that you will also recommend us to your family and friends. –Thank you for giving us the great privilege and pleasure of being of service to you and your lovely wife. We earnestly look forward to welcoming your wife and you back and being of service to you again. We are at your service, and we wish both of you well. --Kind regards, --The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 11 Mar 2024
Wonderful hotel. Convenient, safe, clean, great in every sense
Comment from Hotel Management
11 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear Daniel, --Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our serviced residence. ---We are thrilled you and your lovely wife had an excellent stay with us, and you found our residence's proximity to many eateries, tourist attractions and various public transport options convenient. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! ----With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever you and your lovely wife are back in our city-state. ---All of us have truly enjoyed being of service to you and your lovely wife. We look forward to being of service to you and your wife again. We wish both of you well. Thank you for your valued support. -------Kind regards,The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
7 Mar 2024 by With Heartfelt Appreciation, Hotel Management
Dear William, --Greetings! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for taking the time to leave us a perfect rated review for your stay experience with us. –We are delighted you and your lovely wife had a wholly enjoyable and comfortable stay with us, --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --It has truly been our great privilege and pleasure to have been of service to you and lovely wife, and we sincerely hope Citadines Raffles Place remains as your choice accommodation whenever you and your wife are back in our city-state. --All of us have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to being of service to all of you again. We are at your service, and we wish both of you well. --Thank you for your valued support. --Kind regards,The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 28 Feb 2024
Great staff and hotel.
Comment from Hotel Management
28 Feb 2024 by With Heartfelt Appreciation, Hotel Management
Dear Loyd, --Greetings! Thank you for choosing Citadines Raffles Place for your recent holiday in our city-state. We are thrilled to learn you and your lovely wife had a wholly enjoyable and comfortable 7 nights stay with us, and you like the ambiance and decor of the 10th level Studio Premier apartment you stayed in and our facilities. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! --With your experience at Citadines Raffles Place, we sincerely hope our serviced residence will now be your choice accommodation whenever your travels bring you and your partner back to our city-state, and you will also recommend us to your family and friends back home. ----All of us have truly enjoyed being of service to you and your lovely wife, and we genuinely look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards,The management of Citadnes Raffles Place Singapore
by A verified traveler
Posted 11 Feb 2024
An excellent new hotel, very central and staff very helpful. Loved the little robot, Arial, delivering extra towels and supplies
Comment from Hotel Management
11 Feb 2024 by With Heartfelt Appreciation, Hotel Management
Dear John, --Greetings from your team at Citadines Raffles Place Singapore! Thank you for choosing our strategically located serviced residence for your recent visit to our city-state. ---We are glad you and your lovely partner had a great stay with us, and you find our central location with easy accessibility to a plethora of eateries, nearby tourist attractions and various public transport options convenient and to your liking. –We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! ---Thank you for sharing your experience with Aria our friendly robot-butler whose service is ever so helpful in our daily operations as our guests can have their requested amenities delivered to them in a timely manner. ---With your recent experience staying with us, all of us sincerely hope you will now make our serviced residence your choice lodging whenever you and your partner visit your partner in our city-state. --We have truly enjoyed being of service to you and your lovely partner, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. ---Kind regards,The management of Citadines Raffles Place Singapore
by A verified traveler
Posted 9 Feb 2024
Very convenient location and awesome facilities. Good customer service too. Would recommend to anyone who travels to Singapore
Comment from Hotel Management
10 Feb 2024 by With Heartfelt Appreciation, Hotel Management
Dear Chenxing, --Greetings from your friendly team at Citadines Raffles Place Singapore! Thank you for taking the time to leave us a perfect rated review for your experience at our serviced residence. We are thrilled you and your partner had an excellent stay with us. –We are heartened to learn you liked the ambiance and décor of the 15th level apartment you and your partner stayed in and our facilities, and you found our residence’s proximity to many eateries, local attractions and public transport options convenient. --All of us are truly grateful for your high recommendation for our serviced. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our serviced residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your valued trust! –Thank you for giving us the great pleasure and privilege of hosting you and your partner at our serviced residence, and we hope Citadines Raffles Place remains as your choice accommodation whenever you and your partner are back in Singapore. We are at your service, and we wish both of you well. –Kind regards,The management of Citadines Raffles Place Singapore
