Ratings based on 13 Verified Reviews
3.9 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2019 on Hotels
Comment from Hotel Management
8 Sep 2019 by Waty, Hotel Management
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Hotel NuVe @ Bugis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Warm regards,
Waty
Guest Relations Officer
by A verified traveler
Posted 29 Aug 2019 on Hotels
Comment from Hotel Management
8 Sep 2019 by Waty, Hotel Management
Dear Valued Guest,
Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Hotel NuVe @ Bugis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Warm regards,
Waty
Guest Relations Officer
by A verified traveler
Posted 13 Aug 2019 on Hotels
Stay was comfortable. I checked during AM hr. and the front desk receptionist “AYU”, welcomed me with a warm smile. She was very helpful.
The checkout in the early morning was smooth. I Didn't get the receptionist name, but she had a smile and thanked me for staying.
by A verified traveler
Posted 31 Jul 2019
Comment from Hotel Management
10 Aug 2019 by All Yeo, Hotel Management
Dear Valued Guest,
Thank you for your wonderful rating.
It is always a pleasure to know that our guest enjoyed their stay with us.
We hope your next visit will be as pleasant as the previous one.
Warm regards,
Ally Yeo
NuVe Group
by A verified traveler
Posted 6 Feb 2019 on Orbitz
We book for a 6 bedroom but only have a 20 bedroom. So be aware this is 20 beds some doubles so a lot of noise and only 2 shower stall and 3 toilet rooms.
The toilet rooms were always a mess due to many messy people.
*The staff were very friendly and did there best to make us feel wecome and accommadate our needs.
by A verified traveler
Posted 25 Jan 2019
A nicely decorated new capsule hostel. The location is good which is only 5 minute walk to the nearest MRT station. The staff are friendly and helpful. The check in is done at the hotel reception beside the hostel.
by A verified traveler
Posted 31 Oct 2018
It was a bad start to my vacation in Singapore!!!This place is not even open yet!!! This place was super hard to find and when I finally found it, I was told they are not open yet. What??!!! They transferred me to another one of their properties. The person that drove us there was upset the whole time (I have no idea why!) and pretty much kicked us out of his vehicle. OMg! If it wasn’t Singapore, I would’ve been scared! Told me they were transferring me to a hotel, so it was a free upgrade. I just wanted a clean place to stay, but the hotel they transferred me to was far away from that - just simply old. I signed up for a brand new hotel pod and they gave me an old hotel room. Eventuough they gave me a private room, it just didn’t work for me. I am a small time germaophobe, and oh man, this hotel was not good for that! They should’ve contacted me when they realized that their property wasn’t ready to take costumers and I would’ve booked elsewhere! This kind of dishonesty is not okay!!! I am still upset about this and Expedia didn’t help with the situation. That being said, the staff at the 2 hotels were super nice! Book at your own risk!
by A verified traveler
立地は最高！でしたが、、、期待しすぎないで！
Posted 6 Dec 2019 on Hotels写真からプール付きな宿かと思っていましたが、
プールは徒歩圏内にある別のホテルのを使えると事でした。(別途追加料金)
ドミトリールームは冷房がかなり強かったので少し寒いかもしれません。トイレとシャワーが一部一体していて、便座が濡れてるのが残念でした。
期待よりかは残念でした。
ブギズ駅徒歩圏内とシンガポールの物価を鑑みれば、
お得な宿ではあると思います！
Comment from Hotel Management
11 Dec 2019 by Ayu, Hotel Management
Thank you for the review and the feedback!
We will definitely try to improve.
by A verified traveler
Posted 6 Nov 2019 on Hotels
Comment from Hotel Management
2 Dec 2019 by Ratna, Hotel Management
Dear Tomoko,
Thank you very much for your outstanding review.
We are delighted to know you have enjoyed your stay with us.
Looking forward to serving you again on your next visit! :)
by A verified traveler from THAILAND
Posted 11 Sep 2019
ที่พักเป็นโฮลเทล เราเลือกพักแบบหญิงล้วน เป็นเตียงสองชั้นแบบที่นอนได้สองคน เรากับเพื่อนได้พักเตียงด้านบน ห้องน้ำสะดวกสบายแต่ต้องเดินผ่านเตียงอื่นๆซึ่งต้องระมัดระวังเสียงรบกวนผู้อื่น ในห้องน้ำมีไดร์เป่าผมให้ใช้ร่วมกัน ด้านหน้าที่พักมีห้องทานอาหาร มื้อเช้าเป็นแบบง่ายๆเช่นขนมปังกับเนยกับแยม และซีเรียลกับนม เดินทางไป MRT สะดวก กลางคืนไม่น่ากลัว ใกล้ๆมี7-11และใกล้สถานที่ท่องเที่ยวสวยๆ
Comment from Hotel Management
20 Sep 2019 by Waty, Hotel Management
Dear Valued Guest,
Thank you for your wonderful rating.
It is always a pleasure to know that our guest enjoyed their stay with us.
We hope your next visit will be as pleasant as the previous one.
Warm regards,
Waty
Guest Relations Officer
