Ratings based on 101 Verified Reviews

4.2 out of 5
75% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2023
Loved that it was on top of a mountain, the views and smells were terrific!
4 out of 5
by A verified traveler

Posted 30 Aug 2023
Quite far from the town, like 30 minutes drive. Nice mountain view, the room is spacious and clean. No staff onsite after hours but they were very helpful making sure we can get into our room. We arrived around 8:40 pm.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2023
5 out of 5
by A verified traveler

Posted 5 Apr 2023
The hotel was extremely convenient location wise for the event I was attending. Room was comfortable, staff was friendly, & a very cute dog at reception! While there was a box to put in recyclable items, there was no bin for organic collection.
4 out of 5
by A verified traveler

Posted 19 Mar 2023
Very friendly staff and great little hotel. Beds are too soft but otherwise all we could hope for.
5 out of 5
by A verified traveler

Silverstar revisited

Posted 6 Feb 2023 on Hotels
We had a great ski week at Silverstar staying right in the centre in the village at the Vance Creek Hotel. We had a full kitchen and balcony. This was fantastic. One thing I did not realize was they do not have an elevator. This is not so bad but going up and down stairs not the easiest in ski boots. Otherwise was a great hotel and the staff was very helpful and friendly.
Comment from Hotel Management
7 Feb 2023 by Vance Creek Hotel Management & Staff, Hotel Management
Dear Julia, It is so wonderful to hear that you found everything you needed to make your stay as enjoyable as possible. We look forward to welcoming you back for any future bookings and want to thank you for taking the time to leave us a review.Take care!
5 out of 5
by A verified traveler

Great ski trip

Posted 22 Dec 2022 on Hotels
Comment from Hotel Management
22 Dec 2022 by Vance Creek Hotel Management & Staff, Hotel Management
Linda, thank you for taking the time to leave us a review. It is much appreciated and we hope that we can welcome you back for any future bookings.
5 out of 5
by A verified traveler

Posted 5 Sep 2022
Great space, lots of room. Kitchen well supplied. Great location. Will stay again.
Comment from Hotel Management
6 Sep 2022 by Stefanee-Front Desk Manager, Hotel Management
Hello Sharon,Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your stay with us.On behalf of our management and staff, we look forward to welcoming you back for any future bookings.
4 out of 5
by A verified traveler from FORT MCMURRAY

Posted 31 Jul 2022
Just missing Airconditoner, but there were portable fans placed in the room. Otherwise Rooms are great.
Comment from Hotel Management
6 Aug 2022 by Front Desk Manager, Hotel Management
Hi Vadivel, Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to seeing you again for any future bookings.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2022
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