Ratings based on 86 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024
This is a great hotel for a late arrival after heavy snowfall - warm, speedy and pleasant supper as part of half board package. Pool area a bonus too.
Comment from Hotel Management
24 Mar 2024 by Katja Gridling & Gregorio van Kuyk, Hotel Management
Thank you, Ben and Sarah, for your wonderful review! We're delighted to hear that you enjoyed your stay with us, especially after heavy snowfall. It's fantastic to know that you found our warm and speedy supper, included in the half board package, enjoyable. We're also glad you had a chance to experience and appreciate our pool area. We hope to have the pleasure of welcoming you back in the future!With kind regards,Katja Gridling & Gregorio van Kuyk whit the Arenas Schweizerhof Team
by A verified traveler
Posted 12 Aug 2023
Hervorragende Blick aus unserem Zimmer und nette personal haben dafür gesorgt dass wir ein sehr angenehmes Aufenthalt hatten 😃
Comment from Hotel Management
18 Aug 2023 by Katja Gridling und Gregorio van Kuyk , Hotel Management
Lieber Anvesh,herzlichen Dank für Ihre hervorragende Bewertung! Es freut uns sehr zu hören, dass Sie einen äußerst angenehmen Aufenthalt bei uns im Arenas Sils Maria Schweizerhof hatten. Wir sind begeistert, dass Sie den hervorragenden Blick aus Ihrem Zimmer und unseren freundlichen Mitarbeitern genossen haben.Ihre Zufriedenheit ist unser größter Ansporn. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut eine wunderbare Zeit zu bereiten.Mit herzlichen Grüßen,Das Team des Arenas Sils Maria Schweizerhof
by A verified traveler
Posted 10 Dec 2022 on Ebookers
by A verified traveler
Posted 15 Mar 2021 on Hotels
by A verified traveler
Posted 13 Jan 2020 on Hotels
Comment from Hotel Management
29 Jan 2020 by Management Assistent, Hotel Management
Vielen Dank für Ihr Feedback. Wir freuen uns, dass es Ihnen bei uns gefallen hat und würden uns auf ein Wiedersehen freuen.
Herzliche Grüsse
vom Team des Schweizerhof Sils
by A verified traveler
Unfortunately and unnecessarily complacent
Posted 23 Jul 2019 on HotelsCheck-in was a singular experience: this hotel obviously has found new meaning to the concept of customer service... I have seldom been welcomed in such a complicated, controversial and nearly hostile manner at a hotel. As I tried to test a question to the representative at the desk on the appropriateness of her approach, things did nearly escalate. Good thing that there are other places to stay in Sils Maria for my next visit!
In summer this hotel appears to have large numbers of regular guests that visit recurrently every year. The set ways that this produces has presumably helped the staff at reception become complacent / arrogant. That is an unnecessary pity, as all of the other staff (wellness area, breakfast room, check-out...) were very helpful.
by A verified traveler
Excellent for an outdoors break
Posted 15 Jul 2019 on HotelsThis hotel was excellent, especially for the price. The room was really well fitted out for sports & outdoors holidays with ample storage for clothing and personal equipment, and while not plush it was very clean and functional. The room had opening windows looking into the mountains and over a river. The bed was comfortable. The ensuite is of a good size, very modern and very clean. Breakfast is comprehensive, and the restaurant is also nice, however there is no English menu but that is quickly overcome via google translate. The staff are helpful and friendly. And the location is gorgeous - it is a good spot to base yourself if you are trekking or swimming in nearby lakes, and the town also has a lovely wine bar, a pub on the river and other more traditional restaurants. I recommend this hotel if you are heading to the area for an outdoors holiday.
by A verified traveler
Convenient location
Posted 7 Aug 2017 on HotelsConvenient location to explore sils maria. Close to the lakes. Elevator in hotel.
Recommended
for Everyoneby A verified traveler
Nice hotel but a tad pricey
Posted 27 Feb 2017Nice hotel, but a bit pricey for what it offers. Personally not a fan of pricing per person instead of per room. General 10am check-out is too early, but we got extension to 11am. Good central location and car parking facilities (extra charge). Nice spa facilities but "gym" is very limited.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Katja Gridling und Gregorio van Kuyk , Hotel Management
Lieber Schweizerhof GastVielen Dank für Ihre Bewertung und Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Katja Gridling und Gregorio van Kuyk mit dem ganzen Arenas Schweizerhof Team
