Ratings based on 52 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Posted 20 May 2024
Beautiful, one of the most pleasant and peaceful accommodations I’ve ever stayed in.
by A verified traveler
Posted 13 Apr 2024
Had a fantastic time at the Jetwing Vil Uyana, the accommodation was excellent and the staff could not have done more for us. The hotel is in a secluded location, in a managed jungle setting with abundant wildlife and is within easy reach by taxi of Dambulla and Sigiriya. The food was excellent and served in a picturesque dining area overlooking the lake. We had an extremely relaxing three nights and would thoroughly recommend the hotel to others.
by A verified traveler
3 nights as part of a 10 day holiday in Sri Lanka
Posted 6 Mar 2024 on HotelsNo written review can do justice to the wonderful time we spent here. We stayed in a forest dwelling with pool, and it exceeded our already high expectations. The downstairs open bathroom was large and amazing. The bedroom was very spacious, comfortable and had all the facilities we could want, including coffee machine and safe. Two balconies, and a large picture window overlooked our private pool, trees and the lake beyond. Our housekeeper was great and produced some wonderful towel sculptures and bed decorations each night. Breakfasts and dinners were delicious and plentiful. Service at the restaurant and bar was quietly efficient and friendly. We had a couple’s 90 minute massage: I had a Balinese massage whereas my wife had a combination of 4 different types. These were probably the best massages we have had. Our first evening we went with Thisara the naturalist to look for Slender Loris and saw four - very good sightings and amazing to watch. The next morning we went on a birding walk with the other naturalist Yesitha which was also excellent, and on the way back we saw and watched a troop of Grey Langurs. Our final afternoon we went on a safari with Yesitha around Hurulu Eco Park. Fantastic close sightings of elephants as well as more birds. The naturalists were great and the Loris Conservation Project is amazing and deserves support! All the staff were wonderful and friendly and Saman was particularly helpful. We do wish we could have stayed longer!
Comment from Hotel Management
2 Apr 2024 by Jetwing Viluyana Management , Hotel Management
Thank you for your glowing review! We're thrilled you enjoyed your stay in our forest dwelling with a pool. It's wonderful to hear you found the accommodations comfortable and the views enchanting. We're grateful for your kind words about our housekeeper, delicious meals, and friendly service. We're delighted you had such memorable experiences with our naturalists and enjoyed the massages. Your support for the Loris Conservation Project means a lot to us. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 23 Sep 2023
by A verified traveler
Not worth the price
Posted 12 Aug 2023 on HotelsThe lowest category room is about 400 USD but the properties didnt worth the price. The room was quite old and looks dated and phone was out of service. If we dont have the local sim card then we cannot call reception for buggy to pick up.
Staffs were very well attentive and helpful and the dinner was excellent and delicious.
Breakfast was not good , limited to order and charge for the water which quite unacceptable.
This is 4-5 stars hotel that closest to Lion rock so we have no choice but expect more than we have got
If the price is 200-250 USD i would not complain at all
Comment from Hotel Management
14 Aug 2023 by Anne D, Hotel Management
Dear Guest,First and foremost, thank you for your valuable feedback based on your experience during your overnight stay with us. We sincerely apologize for any inconvenience you experienced during your stay. We truly appreciate your kind words about our attentive and helpful staff, as well as the excellent and delicious dinner. Yes, at Jetwing Vil Uyana the very first man made eco-wetland in Sri Lanka, we have dwellings with a pool albeit not all dwellings. We have 5 categories which is Garden, Marsh, Water, Paddy and Forest. 2 of the Marsh, all the Paddy and all Forest dwellings have a pool. The water and Garden dwellings do not have a private pool however guests do have the opportunity of utilizing the infinity pool overlooking the lake. The images shown on any online website has been matched to the specific category. The architectural flow from coconut thatched roofs to bamboo ceilings, titanium floors, wooden furniture, mud walls and earthy tones were designed for guests to feel as one with nature. The Garden Dwelling was in fact given a facelift this year hence it is disappointing to read that the room was not to your expectations. We have taken note of your concerns regarding the telephone connection and breakfast limitations, rest assured we will address them immediately with our team. We strive to provide the best value for our guests hence I sincerely apologize for our shortfalls and appreciate your suggestions. Ayubowan! (May you live long)
by A verified traveler
Posted 19 May 2023
Property is conveniently located for touring nearby cultural sights - Sigiriya (20 minutes by car), Dambulla (20 minutes by car), and Anuradhapura (60 minutes by car). It's also an excellent eco-lodge with endangered wildlife on property. Guests can sign up for a night nature walk with the staff naturalist to spot loris, which we did - a highlight of our 9 day holiday in Sri Lanka. The individual 'hut' style rooms are very spacious and filled with all the amenities of a luxury hotel. The property has an excellent, albeit pricey, restaurant with daily specials. The staff is excellent - warm, friendly, proactive in terms of service orientation. Overall value for what the property offers is high. Our only recommendation would be to "super seal" the glass doors and windows to ensure that nature stays outside of the guest rooms.
by A verified traveler
Posted 30 Jan 2023
It was a slice of paradise. Even though it looked great in photos, it is far more special in real life. Within moments of arriving we saw a crocodile swimming in the lake! There are peacocks wandering about and the place is full of nature. The villas are beautiful and spacious with a great double bath, and plunge pool. We were looked after by Dissas, who made our stay perfect. He was charming and so helpful. He arranged a great eco friendly elephant safari for us. We highly recommend staying at this hotel which is more than a hotel!
by A verified traveler
Posted 30 Dec 2022 on Hotels
Comment from Hotel Management
14 Jan 2023 by Anne D, Hotel Management
We are delighted to read your 10/10 review of Jetwing Vil Uyana and we hope to see you again for yet another memorable stay with us in paradise. Ayubowan (May you live longer)
by A verified traveler from New York, NY
Posted 10 Mar 2020
We had a beautiful and peaceful stay at this property. The pool is exquisite and the rooms are so cool and beautiful. The wildlife is astounding and it was so tranquil to quietly watch it unfold around us. The staff is very friendly and helpful as well, arranging for us a trip to Lion Rock.
Comment from Hotel Management
11 Mar 2020 by Kisali, Hotel Management
Dear Guest,
Ayubowan!
Thank you for your valuable comment and we are thrilled to know you had a wonderful stay with us, while being able to enjoy the peaceful surrounding and our hospitality. We look forward to welcoming you back to Jetwing Vil Uyana on your visits to Sri Lanka.
Best regards,
Kisali Mirando
by A verified traveler
Posted 22 Feb 2020 on Hotels
Absolutely loved the wildlife around the hotel, particularly cycling to the local lake around the corner in the morning. Staff fantastic. Lots to do in the area. Only slight negative is that the food, although good, could possibly be improved for this quality of hotel.
Comment from Hotel Management
22 Feb 2020 by Kisali, Hotel Management
Dear Carolyn Nona,
Ayubowan!
Thank you for taking time off to review us following your stay with us. We are delighted to know that you had a memorable stay enjoying our hospitality and the wildlife surrounding the hotel. We are also sorry that the food was not to your expectations despite having a set of very talented and enthusiastic chefs. Your comments are important to us and have been shared with the team for improvement.
We look forward to welcoming you back very soon!
Best regards,
Kisali Mirando
