Ratings based on 982 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 May 2024
Great for families! We booked a Superior Deluxe room for 2 adults and 2 kids but we were upgraded to an executive suite on arrival free of charge. This meant we didn’t have to pay the £12 parking charge and you get a complimentary drink each. The staff were all amazing, very friendly and helpful. The room was clean and very large. The views are nothing special. We were looking at KFC! But that’s expected considering the area location. The pool was clean and heated, perfect for the kids and they enjoyed the bubbles from the jacuzzi area. It was not crowded at all and we basically had the pool to ourselves most of the time on a Saturday evening. My husband used the gym, which he said was great and also not crowded first thing in the morning. We had breakfast included in our booking, which was pretty standard. Not as much choice as we’d have liked but overall was decent. We’d definitely recommend the hotel and would come again!
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Fantastic location with easy access to local amenities, the city centre, and the airport. The staff were very friendly and the venue is suitable for families, couples or solo travellers. Highly recommended.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Nice hotel with good amenities, couldn’t get closer to the tram for heading in to city centre or airport. Stayed here twice now and will stay again. Staff have always been helpful and pleasant.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2024
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Great, convenient location close to the airport and only 3 mins from the Tram station that takes you directly into the city centre.
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Gave my niece grace welcome gift and leaving gift and made a fuss of her she had a great time also rooms and breakfast were amazing will definitely be back here
5 out of 5
by A verified traveler

Posted 2 Mar 2024
I would have gave 5 stars for facilities if the pool had been open! Great place to stay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024 on Hotels