Ratings based on 71 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2023
The rooms were spacious and had kitchens to boot.
Staff were courteous, helpful and friendly.
Comment from Hotel Management
28 Aug 2023 by Karissa, Hotel Management
Hi Frank, It was a delight having you stay with us at the Candlewood Suites, Sierra Vista. We hope to have the opportunity of welcoming you back the next time you are traveling in the area!
by A verified traveler
Posted 30 Nov 2021
Room was very clean and spacious. Bed was comfortable. Staff was friendly and helpful. We will definitely stay here again
Comment from Hotel Management
30 Nov 2021 by Karissa, Hotel Management
Hi David,
Thank you for staying with us!
We look forward to welcoming you back in the near future.
Have a great day and happy travels!
by A verified traveler
Posted 28 Dec 2019 on Hotels
Would have given a better review if...
1.) it were clear on you reservation page that housekeeping is only one a week
2.) if housekeeping had actually shown when scheduled
3.) if the jacuzzi had been operational
We do appreciate that fresh bath linens were available daily at the front desk and that basic kitchen supplies (pots, pans, dishes, utensils, etc.) were included. I would stay here again.
Comment from Hotel Management
30 Dec 2019 by Karissa, Hotel Management
Thank you for taking the time to share a review of your recent stay with us at The Candlewood Suites, Sierra Vista.
Please know that our housekeepers are happy to service your room daily at your request.
We hope you'll give us the opportunity to serve you again in the near future.
Thank you and have a great week!
by A verified traveler
Work
Posted 22 Dec 2019 on HotelsHotel was nice, clean and comfortable. The bed was a little hard but overall stay was great.
Comment from Hotel Management
30 Dec 2019 by Karissa, Hotel Management
Thank you for staying with us at The Candlewood Suites, Sierra Vista.
It was a pleasure having you as our guest, we hope to have the opportunity to welcome you back in the near future.
Have a great day and a Happy New Year!
by A verified traveler
Everything was perfect
Posted 11 Jul 2019 on HotelsAmazing staff and facilities. Will stay here again!!
Comment from Hotel Management
11 Jul 2019 by Karissa, Hotel Management
Thank you for staying with us at The Candlewood Suites, Sierra Vista.
It was a pleasure serving you, and we look forward to welcoming you back in the future.
Have a tremendous day and happy travels!
by A verified traveler
great stay in sierra vista
Posted 3 Jul 2019 on Hotelsnice quiet hotel great amenities and service. will be staying again
Comment from Hotel Management
3 Jul 2019 by Karissa, Hotel Management
Thank you for staying with us at The Candlewood Suites, Sierra Vista.
It was a pleasure having you as out guest and we hope to welcome you back in the upcoming future.
Have a fantastic day and happy travels!
by A verified traveler
Posted 8 May 2019
I was not able to check into this property because they did not honor the reservation that I made through Expedia.
Comment from Hotel Management
13 May 2019 by Karissa, Hotel Management
We are sorry you felt our efforts to accommodate your reservation were not to your satisfaction.
We hope to have the opportunity of serving you the next time you are traveling in the area.
Have a nice day.
by A verified traveler
Posted 30 Mar 2019 on Hotels
Comment from Hotel Management
2 Apr 2019 by Karissa, Hotel Management
Thank you for staying with us, we hope to welcome you back in the near future. Have a great day and happy travels!
by A verified traveler
Posted 29 Mar 2019 on Travelocity
Everything is as expected from Candlewood. Courteous clerk and clean rooms.
Comment from Hotel Management
2 Apr 2019 by Karissa, Hotel Management
Thank you for your feedback, it is of great value to us.
We hope to welcome you back soon, have a great day and happy travels!
by A verified traveler from Poplar Bluff, MO
Posted 27 Mar 2019
The property and rooms were nice. The only issue we had is that the air conditioner didn't cool like it should.
Comment from Hotel Management
2 Apr 2019 by Karissa, Hotel Management
Thank you for staying with us at The Candlewood Suites, Sierra Vista.
Please know that our front desk is available 24/7 and would be happy to have the opportunity to fix any issue you may have the next time you stay with us.
Have a great day!
