Ratings based on 352 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great staff who works so hard and so kind, very helpful. 2nd time I stayed here and great location and hotel including the breakfast.
by A verified traveler
Posted 25 Jan 2024
Our favorite place to stay in Siem Reap!
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
Thank you for the positive comments sharing with us here. We are very appreciated it.
by A verified traveler
Posted 10 Jan 2024
Loved it. We stayed 10 days & plan on coming back.
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
Thank you for the positive comments sharing with us here. We are very appreciated it.
by A verified traveler
Posted 8 Jan 2024
I love this place! I extended my stay 2 more times…staying a total of 10 days.
Great staff. Great property. We really enjoyed our stay.
Rooms are good. Beds, linens & decor was nice. Great water pressure.
Staff will arrange transportation to activities for you.
My only complaint would be to ask for more consistency in the kitchen. Restaurant Staff was friendly & helpful but need more training. I was a restaurant manager & catering chef so I pay attention to the details most people don’t notice.
Other than improving consistency & staff training in the restaurant it was great at both locations. Breakfast was great. Loved the pool side BBQ nights.
Highly recommend and we will definitely return!!
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
We are thrilled you had such an enjoyable experience with us. It was a huge pleasure having you stay with us and we hope to have an opportunity to welcome you back on a future occasion.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Lotus Blanc
by A verified traveler
Posted 7 Jan 2024
Excellent, good location clean , good ambiance & enjoyed the buffet breakfast, very helpful staff & manager was very polite & helpful. Enjoyed the stay. 👍👍👍👍😊
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed the facilities and services provided by our staff during your stay. We do hope there will be some time you would come back and give us the opportunity to serve you again upon your return visit in the future.Kind regards,The ManagementTHE PRIVILEGE FLOOR by Lotus Blanc
by A verified traveler
Posted 5 Jan 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
Thank you for the positive comments sharing with us here. We are very appreciated it.
by A verified traveler
Posted 5 Jan 2024
Excellent property, great service. Very quiet and facilities are amazing.
Comment from Hotel Management
1 Mar 2024 by KK, Hotel Management
Thank you for the positive comments sharing with us here. We are very appreciated it.
by A verified traveler
Posted 18 Dec 2023
Excellent location, very nice price, friendly and accommodating staff, and quite clean.
by A verified traveler
Posted 30 Nov 2023
This property is luxurious. It’s close enough to town with a simple tuk tuk, but far enough away that it’s quiet and relaxing. The pool lounge and inside bar are fabulous.
Comment from Hotel Management
30 Nov 2023 by KK, Hotel Management
Thank you very much for your amazing review of your recent stay with us. We are delighted that you were well looked after by our professional team and we are sure that they will be thrilled to know of your comments.
by A verified traveler
Posted 15 Sep 2023 on Hotels
Comment from Hotel Management
17 Oct 2023 by KK, Hotel Management
Thank you very much for your amazing review of your recent stay with us. We are appreciated.
