Ratings based on 439 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024
One problem: they lost our reservation so registration was slowed. But they upgraded us and kept the restaurant open late so all was good in the long run
Comment from Hotel Management
26 Feb 2024 by Steung Seim Reap Hotel , Hotel Management
Dear Mr. Joan,Warmest Greetings!First of all, We are pleased to apologize for this technical error about reservation receiving and now the problem is fixed.By the way, It really appreciated for sharing us your concern. And we hope you have application stay with us. Have a nice day!Best regards,Steung Siem Reap Hotel
by A verified traveler
Posted 30 Jan 2024
Wouldn’t eat in the restaurant again. No drinks or appetizer after 45 minutes and the cook thinks a French onion soup is a creamed soup but the front and cleaning staff, the cleanliness, the pool, etc… we’re all excellent. Beds are hard but overall good value with excellent location
Comment from Hotel Management
11 Feb 2024 by Steung Seim Reap Hotel , Hotel Management
Dear Alan,Warmest Greetings ! First of all, we would like to say thank you for your sharing feedback and related to your concern with French Onion soup i already forwarded to our Kitchen for their improvement and really apologize for this. We definitely will improve for next and appreciated for all rating about us. Thank you Best regards,Steung Siem Reap Hotel
by A verified traveler
Posted 22 Nov 2023
Excellent service room etc. Mattress a bit hard for my wife and slightly annoying that both bedside lights are controlled from just one side. Had a great stay and staff really helpful and friendly
Comment from Hotel Management
29 Jan 2024 by Steung Seim Reap Hotel , Hotel Management
Dear John,Warmest Greetings !Thank you for your sharing feedback and all the concern about beds a bit hard, it has brought up to our management attention and new replacement already done. Hope it would not concern about bed anymore. Thank you for chosen to stay with us. Thank you Best regards,Steung Siem Reap Hotel
by A verified traveler from Glendale
Posted 12 Sep 2023
Quiet
Comment from Hotel Management
29 Jan 2024 by Steung Siem Reap Hotel , Hotel Management
Thank for rating us.
by A verified traveler from Canberra
Posted 9 Aug 2023 on Wotif
A great hotel right in the heart of the entertainment district. A very short walk to the markets, Pub Street and the river. A really good free buffet breakfast every morning. Have stayed there twice now and would recommend it to anyone who wants a quality hotel at a very reasonable price.
by A verified traveler
Posted 8 Jun 2023 on Hotels
Comment from Hotel Management
16 Jul 2023 by Steung Siem Reap Hotel , Hotel Management
Appreciated for your review. Thank you
by A verified traveler from neve yarak
Posted 4 Apr 2023
Tnx
Comment from Hotel Management
29 Jan 2024 by Steung Seim Reap Hotel , Hotel Management
Great to hear from you during your stay with us.
by A verified traveler from Anchorage
Posted 2 Mar 2023
Beautiful property just blocks from downtown. Restaurants and shops nearby. Kind and helpful staff!
Comment from Hotel Management
29 Jan 2024 by Steung Seim Reap Hotel , Hotel Management
Dear Kathleen,It's lovely to see your feedback about your stay experiences. Thank you Steung Siem Reap Hotel
by A verified traveler
Posted 19 Feb 2023
This hotel was ideal for our stay in Siem Reap. Staff were so friendly and helpful. Our room was spotlessly clean and I really liked the sound proof extra window on the balcony as we were in the original building and overlooked the street. The bed was a little hard but after a busy day of temple climbing we slept well.
The breakfast was great - I still miss all the fresh fruit on offer (mango galore!) and my husband liked the bacon and eggs. We spent one afternoon by the pool which was a lovely respite from the heat. You can order beer or meals poolside. And…my husband tried the sauna and loved it! Said it was cool outside afterwards- lol! I wouldn’t hesitate to stay at this hotel again.
by A verified traveler from Berwyn
Posted 1 Feb 2023
We've stayed at this property more than ten times over the years. Always enjoy it . Its an amazing bargain. Wonderful staff. Excellent location. Only complaint is that the beds are hard. Hope to visit again next year!
Comment from Hotel Management
29 Jan 2024 by Steung Siem Reap Hotel , Hotel Management
Dear Ronald,Warmest Greetings !Appreciated for your sharing feedback and it would be good for our next customers who plan to visit Siem Reap. With relate to beds, it has process for new replacement with more softer than. couldn't be an issue anymore. Thank you Best regards,Steung Siem Reap Hotel
