Ratings based on 55 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
The room matched the pictures. The beds and pillows were very comfortable. Location was very close to Pub Street and the Night Market. The AC pointed toward the direction of the bed, which was nice, however other parts of the room like the sink, bathroom shower and bathroom toilet did not have AC coverage that strong. I do wish that the windows were covered to block the sunlight from heating the room. The staff were very friendly and accommodating. I mainly interacted with the guy who worked the night shift and he was very kind. I’d stay here again if I ever visit Siem Reap in the future.
by A verified traveler
Posted 2 Mar 2024
very nice hotel convenient location friendly staff
Comment from Hotel Management
7 Mar 2024 by Peng, Hotel Management
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us, from the convenient location to the friendly staff.It's our pleasure to provide our guests with a comfortable and welcoming environment, and we appreciate your recognition of our efforts. We hope you had a memorable time in Siem Reap and look forward to welcoming you back again soon.
by A verified traveler
Posted 11 Feb 2023 on Orbitz
Small but very nice. Great service from manager. A few minutes walk from night market. Several restaurants within 250 meters catering to tourists and locals. We would stay again.
Comment from Hotel Management
11 Feb 2023 by Makara, Hotel Management
Thank you so much Dan, we are more than happy to hear that and we do hope to see you again soon in the nearest future
by A verified traveler
Wonderful, off the beaten path but close to Pub St
Posted 15 Jan 2020 on HotelsGreat location and nice rooms.
Comment from Hotel Management
8 Feb 2020 by Peng An (Mr.), Hotel Management
Dear Jennifer. Thank you for your review and for choosing our hotel. I'm happy that you
enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A verified traveler
Posted 9 Dec 2019
Comment from Hotel Management
8 Feb 2020 by Peng An (Mr.), Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering
to our guests' needs the best way we can. If you're traveling to our Siem Reap city gain soon, don't
hesitate to call us.
by A verified traveler
Posted 15 Nov 2019 on Hotels
Great little hotel with very friendly and helpful staff
Comment from Hotel Management
8 Feb 2020 by Peng An (Mr.), Hotel Management
Dear Mark. Thank you for taking the time to review your stay with us. I am very happy to
hear that our staff made your feel at home. This is really one of the things that we try to maintain
in our hotel. Hoping to see you again soon.
by A verified traveler
Posted 25 Oct 2019
Great stay during our trip thanks to the attentive and helpful staff. Great location as well, only a 5 min walk to the markets.
Comment from Hotel Management
8 Feb 2020 by Peng An, General Manager, Hotel Management
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our
hotel. I will be sure to let our staff know how much of an
impact they made on your experience and I'm glad that you found our location convenient. Were you able to explore the area? If not,
you can visit us again and we are happy to share with you the must-visit attractions as well as
some hidden treasures in the area.
by A verified traveler
No
Posted 1 Jul 2019 on HotelsWas pretty disappointed with the hotel as was informed that we are celebrating our wedding anniversary and hotel promised to prepare the room and also we will be given a bottle of wine , no wine was given thru out our stay. Hotel free transfer was a shock to us too as the driver were holding a small size envelope with my name written on it, we have a hard time locating the pick up arrangement. Eventually found him after a good 15min walking up and down the pick up area and was bought to a tuk tuk instead of car for airport transfer, we had a good 15 min drive on the tuk tuk under hot sun, what a great way to welcome us.
Check in was smooth as there is only less than 10 room so no mistake.
Room was ok , Bed was ok , pillow smelly , toilet smelly.
Plus point was there is a massage shop next door , restaurant next door sell nice local / western food, walking distance to pub street about 15min where you can dine and drinks.
With this kind of pricing , I would not recommend this hotel.
Comment from Hotel Management
8 Feb 2020 by Peng An, General Manager, Hotel Management
Dear Randy, Thank you for taking the time to write such a detailed review. All your comments are
essential to educating our staff about good and bad service. We will ensure your feedback will
be given to all. Furthermore, I will personally supervise that all your other complaints are
addressed that everything will be in order on your next visit. We look forward to welcoming you
back then.
by A verified traveler from Pahanh, MY
Posted 28 Mar 2019
Strategic location. Staff very friendly n helpful.
Comment from Hotel Management
2 Apr 2019 by Pirath, General Manager, Hotel Management
Dear Guest,
Thank you very much for choosing our hotel. We appreciated all your feedback and your valued times to write review.
We look forwards to welcoming you and family again soon to Solitaire Hotels (Solitaire Kamreuk Resort, Solitaire Damnak Villa Hotel, Prasat Restaurant).
Best regards,
by A verified traveler
Great Hotel Stay
Posted 21 Mar 2019 on HotelsThe hotel was very nice. They upgraded our room without us asking. Saron was so wonderful! Conveniently located and a 5 min walk to Pub Street and local markets. The massage spot next door is awesome. The service was great and the people are very nice. We had an evening flight and they stored our luggage but then gave us a room to use to shower so we were fresh and clean for our flight home. Would highly recommend!
Comment from Hotel Management
23 Mar 2019 by Pirath, General Manager, Hotel Management
Dear Guest,
Thank you very much for choosing our hotel. Appreciated for your valued times writing review to share experiences to our future clients.
We look forwards to welcoming you and family again soon.
Best regards,
