Ratings based on 15 Verified Reviews

4.7 out of 5
71% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from London, UK

Borrow a bike - close to town and temples

Posted 15 Feb 2018
Location: Temples, pub street, town and microlite
Stayed here for a few days whilst travelling through Cambodia. Very convenient to take a push bike (free to borrow from hotel) and cycle to Siem Reap town or around the temples. They will also arrange a tuk-tuk to pick you up - highly recommend going on a Microlite tour which is 10-15 minutes by tuk-tuk to the airfield.
4 out of 5
by A verified traveler

Good modern hotel away from tourist strip

Posted 24 Jan 2018 on Hotels
Very nice modern hotel. We got upgraded to the family room which was very kind of the hotel. Located out of the tourist area with the locals and will need to pay $3 dollars each way in a tuk tuk to get to the lively Pub Street but no problem at all.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jan 2018 on Hotels
5 out of 5
Recommended
for Personal Event
by A verified traveler

Days in Cambodia

Posted 15 Jan 2018 on Hotels
I was stayed for 3 days first week of January, the hotel is in charge of the transportación to the airport for free, bring the services to go to temple with extra charge, the breakfast was good but it is not buffet. I felt very confortable in this hotel
5 out of 5
by A verified traveler

Best placw

Posted 12 Nov 2017 on Hotels
Fantastic.
Comment from Hotel Management
15 Nov 2017
Dear Sir/Madam, Thank you so much for taking your time to write the review about your experience at our property, and your comments are really important to us. We are so glad to hear that you had a wonderful stay at our hotel, and we will take your comments into account and share with our team to keep up our performance. Once again, thank you and we hope to see you again. Best regards, LY Bunhuor Silver Palms Residence
5 out of 5
by A verified traveler

Home Away from Home

Posted 29 Nov 2016 on Hotels
Silver Palms Residence is by far one of the nicest accommodations I'ce ever stayed in. From checking in to checking out, the staff did everything to make us feel welcome. Everyone greeted us with a genuine smile. The rooms were extremely luxurious and spacious, the hotel was clean, breakfast was delicious, and all the worthwhile landmarks and sights in Siem Reap were very easily accessible. I would most definitely recommend this be your hotel of choice. Quality for value exceeded our expectations. Silver Palms Residence staff made us feel like part of their family. Should we visit Cambodia in the future, we will be definitely be staying here again.
Comment from Hotel Management
6 Dec 2016 by General Manager, Hotel Management
Dear Valued guest, Thank you for staying Silver Palms Residence! We are delighted to hear that you satisfy with our property and services and we look forward to welcoming you back again in the future. Best regards, From all of us at Silver Palms Residence
1 out of 5
by A verified traveler

Posted 17 May 2019
Geboekt met expeditie en alles betaald en er was geen reservatie voor ons. Dus geld kwijt en geen hotel.
5 out of 5
by A verified traveler

Posted 1 Aug 2018
Very new and clean hotel which location was not so perfect but there is tuktuk available outside of the hotel. It is 10-15 minutes to the city centre from the hotel. Better not to take in ouse massage. Therapist comes from outside of the hotel and not so good skill. Breakfast was quite good.
5 out of 5
by A verified traveler

Quiet and new accomodation

Posted 28 May 2018
Pros: New and clean, strong wifi radio.
Cons: Contacting hotel by phone from outside country was bit difficult.
Location: Not near from downtown Siem Reap but hotel Tuk Tuk helped us to and from downtown.
Not near from downtown Siem Reap but hotel Tuk Tuk helped us to and from downtown. Tuk Tuk cost is 5USD for go and back. Restaurant for breakfast and dinner were also quite OK.
5 out of 5
by Kovacic

Bienvenue au Silver Palms

Posted 12 Aug 2017 on Hotels
Très bon séjour, après un début surprise, l'hôtel étant surbooké, nous avons passé la nuit dans un autre hôtel un peu moins bien, le lendemain on était au Silver Palms. Le gérant s'est bien rattrapé en nous faisant 50% sur tous les repas et les boissons et 30% sur toutes les tours qu'ils organisaient. Reste du séjour super, le petit point faible, le service restauration est un peu lent.
Comment from Hotel Management
15 Nov 2017
Cher Kovacic, Merci beaucoup d'avoir pris le temps d'écrire votre avis sur votre expérience dans notre propriété, et vos commentaires sont vraiment importants pour nous. Nous sommes désolés pour tout inconvénient et nous sommes si heureux d'apprendre que vous avez passé un merveilleux séjour dans notre hôtel après tout. Nous prendrons en compte vos commentaires et alerterons notre équipe pour améliorer et maintenir notre performance. Encore une fois, merci et nous espérons vous revoir. Meilleures salutations, Ly Bunhuor Résidence Silver Palms
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