Ratings based on 453 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Nov 2023 on Orbitz
This is the second time we have stayed here. I have nothing but good things to say about Royal Angkor Resort. The place is clean, the staff very friendly and the food is very good. The resort is not too close to town, but close enough to be convenient. The rates are very reasonable too. I would recommend to anyone to stay here, you won't be sorry.
5 out of 5
by A verified traveler

Posted 27 Jan 2020 on Hotels
Comment from Hotel Management
27 Jan 2020 by E-commerce executive, Hotel Management
Dear Raeka, Greeting from Royal Angkor Resort & Spa! Thank you so much. We are delighted for this review and we are going to maintain this service.
4 out of 5
by A verified traveler

Standard not as expected

Posted 10 Oct 2019 on Hotels
I thought the hotel was rated as a 5 star but i disagree. I will give the resort no more than 4 stars. The building is old, the AC is not always running in the common areas. I had a massage and i had to share my room with a male friend because they only had one steamer. Although there was a curtain in between, it was kind of uncomfortable. If i had known, i would've selected a different type of massage. The Buffett breakfast was good but the juices were not freshly made. The OJ tasted like Tang. The staff was super friendly though. No complaint about it.
Comment from Hotel Management
5 Nov 2019 by Thai Thida , Hotel Management
Dear Susana, Greeting from Royal Angkor Resort & Spa. We really appreciate you taking a time to write this feedback. We do apologise to hear that our service or facilities didn't meet your expectation. Rest assured that we will pass your experience of stay to our team and making an improvement. Once again, please accept our apology and we are hoping to have another chance to provide an unforgettable experience with us. Best regards,
5 out of 5
by A verified traveler from Weston, fl

Posted 31 Aug 2019
This ia a beautiful hotel. The entrance is magnificent, the decoration beautiful, the room was large. Ours had a balcony looking to the wonderful swimming pool. The staff very friendly and cooperative. They have shuttle service from and to the airport which us really convenient. They will also take you on the shuttle to other places.
Comment from Hotel Management
8 Nov 2019 by Thai Thida, Hotel Management
Dear Mariana, Warmest greeting from Royal Angkor Resort & Spa! Thank you for giving us such a perfect rating. We are glad to hear that you enjoyed your stay with us. Rest assured that your review will pass to our team to striving for continuous improvement and quality service. again, Thank you for this incredible review and We hope your next stay is just around the corner. Kind regards,
5 out of 5
by A verified traveler

A Poor Khmer Family's Dream Come True!

Posted 3 Aug 2019 on Hotels
We are from California and traveled with our Khmer family from Phnom Penh so they could experience the brighter side of their country. We wanted this experience to be memorable in their hearts and minds forever. We wanted these beautiful souls to see what foreigners see when traveling as tourists. We experienced the beautiful hotel, the amazing staff, the Restaurant, the pools and the spa. *** 5 Stars all the way ***
5 out of 5
by A verified traveler

Posted 26 Jun 2019 on Lastminute
Comment from Hotel Management
26 Jun 2019 by Ass.E-Commerce Manager, Hotel Management
Dear Value Client We very much appreciate your shared comments high score regarding your stay at the Royal Angkor Resort & Spa in Siem Reap, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Thoun Thom
5 out of 5
by A verified traveler

Posted 17 Jun 2019
Very upmarket and very comfortable room.BREAKFAST HAD SOME FANTASTIC CHOICES AND THE POOL SIDE SERVICE WAS GOOD
Comment from Hotel Management
17 Jun 2019 by E commerce , Hotel Management
Dear Valued Client, Thank you so much to spaned your valued time with Royal Angkor Resort & Spa. We were delighted with your to comment fantastic with our foods and services. Especially give fully score. We will share your comment to our staffs let to know all of this. Best regards, THOM
4 out of 5
by A verified traveler

A peaceful retreat

Posted 7 Mar 2019 on Hotels
Friendly staff eager to please, lovely pool, nice cambodian flavor.
Comment from Hotel Management
8 Mar 2019 by Ecom, Hotel Management
Dear AMITA, Thank you so much for your take the time with Royal Angkor Resort & Spa. Yes of course, our staffs always, the friendly, pool was beautiful. I hope you will come back to stay with us again! Thanks, THOM MR
5 out of 5
by A verified traveler from Malaysia

Posted 29 Jan 2019
Beautiful and clean hotel. Breakfast is awesome.
Comment from Hotel Management
29 Jan 2019 by ECOM, Hotel Management
Dear Aini, We were delighted with your mind sharing about us very much! Yes sure,our hotel and staff always clean and help full during the stay because we would like to process for all client return to stay with us again! The best regards, THOM MR
5 out of 5
by A verified traveler

Posted 21 Jan 2019
Comment from Hotel Management
23 Jan 2019 by ECOM, Hotel Management
Dear Valued Clients, Thank you so much for your take the time write review for us.Specially give us high score as well! The best regards, THOM MR
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