Ratings based on 128 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dawesville
Posted 6 Apr 2024
Very affordable place in the center of the twin . Very helpful and courteous staff . Eager to help and arrange anything required. At this time nearby noisy construction during day . Since close to the main entertainment area for a bit noisy till about 12 midnight . But rooms seem to be surprisingly quite soundproof . No elevators so had to climb a couple of flight of stairs but staff helps with the luggage .
by A verified traveler
Room With Ants and served ants bread!
Posted 4 Dec 2019 on HotelsStaffs in hotel were very kind and nice. The lication is walkable and located very convenient area and shopping area. However, room is very dated with old bedding and bathroom's condition is very bad. There were a lot of ants in bathroom and dirty water spots in the ceiling. We asked removing ants or changing our room to some of hotel staffs, but there was nothing changes. We just stayed at the same room with ANTS!. AND there was another issue with ants. We had ants baguette bread with our meal in the morning at The restaurant which serves the hotel breakfast. Inside of bread there were hundreds of dead ants. It was horrible. And nobody say sorry, but they just changed to new bread. The tablecloth also never changed or cleaned. I spoiled some coffe on the tablecloth and the next day we sit at the same table and the spot was in the same place and the next day had same dirty spots.
by A verified traveler
Posted 16 Sep 2019 on Orbitz
Great place to stay in Siem Reap! Friendly staff very helpful, good rooms, good food.
Comment from Hotel Management
18 Sep 2019 by Vichhai(Mr.), Hotel Management
Thank you for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service and also you like Our staff. On behalf of managements team, We hope god will blessing you every time. We will keep on going.
Neth Socheata Hotel team.
by A verified traveler from Toronto, Canada
Posted 24 May 2019
Staff is very helpful and courteous from checking in to checking out. Special mention to Vertica (sorry if spelling is wrong) who always smile.
Rooms are very clean with very cool ac. Location is near to pub street, old market, night market. Our only problem is there are no elevator and our room is at the 5th floor.
Overall great hotel for a very cheap price.
Comment from Hotel Management
28 May 2019 by Vichhai(Mr.), Hotel Management
Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service. Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.
by A verified traveler from USA
Posted 24 Mar 2019
Nice place 😉 well located, clean, safe and had everything as offered
Comment from Hotel Management
8 Apr 2019 by Thana (Mr.), Hotel Management
Oh wow, Thank you so much for taking time to reviews our property with the very detailed description. We all are very happy to know that you love our property and service.
Thank you so much, we do happy to know that you like our hotel and staff. We will keep on going. Neth Socheata Hotel team.
by A verified traveler
over booking
Posted 8 Feb 2019 on Hotelsover booking
move to terrible and cheap viva hotel...
Refund plz
Comment from Hotel Management
3 Mar 2019 by Vathana, Hotel Management
Dear values customer
Please apologize for us, because we mistake something on hotel system
Thank you
Best Regards:
Team Managernent
by A verified traveler
Posted 5 Feb 2019 on Hotels
Great place, good price, location was quite special. Next to Pub Street but still quiet. Down a nice alley with good restaurants. Staff was amazing.
Comment from Hotel Management
6 Feb 2019 by Vatana, Hotel Management
Thank you so much.
Hope see you next time
Manager team
by A verified traveler
Awesome family run hotel
Posted 17 Jan 2019 on HotelsCould not of picked a better place to stay, The staff were exceptional especially Youna and Socheata. They were very informative and made our stay Extra pleasant. Good location, clean comfortable hotel.
Comment from Hotel Management
18 Jan 2019 by Mr.Kirin, Hotel Management
Dear Brian
Greeting from Neth Socheata Hotel
Hope this message find you well and so thank you for your good accommodation and thank you for your join our service and thank you for your review. we are over here working hard for our guest who coming to visit us.instead of my both staff i have to say very thank you for your happy and have feel good.and we hope to see you on next holiday.we are here for your assistance..
Best regards
Hotel Management
by A verified traveler
Near Pub st.
Posted 11 Jan 2019 on HotelsOlder hotel but well maintained and extremely clean.Some receptionists speak good english and can book you tours and give you some helpful info.Hotel is only 2 minute walk from pub street and many restaurants.My only complaint is demand a receipt for everything ,they forgot to book mu taxi for 6:00am to catch my flight home and was waiting there for a while before was told no taxi coming must wait 2 hours to book.I had to wander the streets with my luggage for 15 minutes at 6am in the dark to find a taxi,very bad .
Comment from Hotel Management
12 Jan 2019 by Mr.Kirin, Hotel Management
Dear Keith
Greeting from Neth Socheata hotel
Hope this message find you well. and so thank you for your visit us and trust our service.and so we are all staff here want to say thank you and looking forward to see you again.have a nice day.
Best regards
by A verified traveler
BEST HOTEL IN SIEM REAP!
Posted 10 Jan 2019 on HotelsExcellent hotel! Very clean, GREAT location, and EXCELLENT service. Youna is the very best manager. He is very friendly, speaks very good English, and always works very hard to make everything perfect! The internet is slow, but that is true everywhere in Siem Reap, so nothing bad about this hotel. We will stay here again and bring friends. The best!
Comment from Hotel Management
12 Jan 2019 by Mr.Kirin, Hotel Management
Dear Kevin
Greeting from Neth Socheata hotel
Hope this message find you well. and so thank you for your visit us and trust our service.and so we are all staff here want to say thank you and looking forward to see you again.have a nice day.
Best regards
