Ratings based on 96 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
Nothing to remark.
by A verified traveler from Seattle
Posted 4 Mar 2024
Likely once a very nice place, it was clearly very run down. The pool was very dirty, grounds needed upkeep and while our room was very large, it was run down. Turn on the shower, water starts dripping from the ceiling as well and it took an hour for it to alll drain. Breakfast was very poor quality, close to ineatable. Staff were nice, but didn’t seem to understand their job. We arrived late though our room was not prepped and was very hot. It took AC a few hours to cool it and with an 11pm arrival, it was hard to sleep, then roosters from next to the property started crowing at 4am. It did feel safe and in a walkable area, but no longer a 4 star place.
by A verified traveler
Posted 4 Feb 2020
by A verified traveler from Ellington, CT
Posted 15 Jan 2020 on Travelocity
The hotel is located in a very residential part of town. I will admit it was not what we expected and was certainly off the beaten path. The staff was extremely accommodating in every regard. The hotel is a five star for where and what it is. If you are looking for a luxury, this is not your hotel. No elevator and our rooms were on the fourth floor. I had a huge balcony overlooking the neighborhood. We took a took a taxi or tuk tuk wherever we wanted to go and felt more than safe traveling that way, but I probably would not advise walking alone at night to visitors. The hotel is very near the night market and restaurant such as the Hard Rock Cafe, which was an excellent place to go for food and drinks And plenty of local shopping!! Also the last night there, I lost my iPhone. Even using find my lost phone did not really help because streets are marked differently. I was in an absolute panic when the tuk-tuk driver came back running in, out of breath looking for me to return my phone!! He was apologizing that he didn’t find it sooner! He was also the airport driver for the hotel, so you can definitely count on hotel staff! We were served a delicious western breakfast, made to order with fresh local fruit, which included in our stay. We loved visiting Cambodia and would recommend this hotel if you want to stay closer to the locals in the action of Pub Street & the Night Market.
by A verified traveler
Posted 18 Oct 2019 on Hotels
by A verified traveler
Posted 9 Oct 2019 on Hotels
by A verified traveler from Singapore
Posted 8 Jul 2019
Monthara Angkor Residence has excellent customer services. All of the staff is wonderful and we have a really good time in Cambodia.
by A verified traveler
Posted 30 Jun 2019 on Hotels
The hotel is great, large room at good price. Daily room cleaning can be better with cleaner floor and glasses. Overall it’s good
by A verified traveler
Posted 20 Jun 2019
by A verified traveler
Posted 8 Jun 2019
The hotel was located in a quiet street and just a 10 minutes walk to Pub Street and several tourist attractions.
The hotel is fairly new and the room was large. However, the room did look abit run down. The tv was down for several days and the staff didnt even make an attempt to take alook at it nor call up the cable company.
Otherwise, staff were friendly but they mostly had very limited knowledge about the various do's & don'ts in Siem Reap. Best to rely on your own research and phone for directions.
