Ratings based on 233 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edmonton
Posted 10 Mar 2024
Nice staff at the hotel. Few areas of the room need some minor attention. This is a good hotel but it could be great. Very good value though.
Comment from Hotel Management
17 Mar 2024 by Metta, Hotel Management
Thank you so much for your valued feedback!
by A verified traveler
An Unforgettable Escape of Elegance and Serenity
Posted 26 Jan 2024 on HotelsThe Metta Residence & Spa is a true gem in the heart of Siem Reap, offering an oasis of tranquility and luxury. From the moment we entered, the spacious rooms and the grandeur of the bathtub caught our attention, setting the tone for a stay that was nothing short of magnificent. The hotel's grounds are meticulously maintained, offering a serene environment that instantly relaxes you.
The spa experience was a highlight, with skilled therapists providing massages that were both rejuvenating and soothing. It's clear that every detail in the spa is carefully curated to ensure a restful and luxurious experience.
Dining at the hotel's restaurant was a delight. The food was consistently wonderful, featuring a variety of flavors that catered to every palate. What made our meals even more enjoyable was the exceptional customer service. The staff were attentive and friendly, making us feel special and valued at every interaction, whether in the restaurant or the elegantly designed lobby area.
One of the most remarkable aspects of Metta Residence & Spa is the sense of feeling special and cared for. Every time we walked into the restaurant or lobby, the warm welcome from the staff made us feel valued.
We left Metta Residence & Spa with fond memories and a strong desire to return. This hotel is not just a place to stay; it's an experience that enriches your travel. For anyone seeking a blend of luxury, comfort, and impeccable service, Metta Residence & Spa is perfect.
Comment from Hotel Management
19 Feb 2024 by Metta, Hotel Management
Thank you so much for your valued feedback!
by A verified traveler
Posted 29 Mar 2023 on Hotels
Comment from Hotel Management
26 Apr 2023 by William CHUM (Mr.), Hotel Management
Thank you so much for your valued feedback!
by A verified traveler
Really excellent value for money
Posted 12 Mar 2023 on HotelsExcellent value for money, free cocktails in happy hour and free transport into town each evening
Comment from Hotel Management
27 Mar 2023 by William CHUM (Mr.), Hotel Management
Thank you so much for your valued feedbacak!
by A verified traveler
Posted 7 Jan 2023
We had a wonderful experience at Metta. The staff did an amazing job of helping organize our outings to the temples and other sights. Organized guides and drivers. Easy to get into town. We definitely recommend.
by A verified traveler
Posted 27 Jun 2022
by A verified traveler
Fabulous Place - lovely staff and great cocktails!
Posted 30 Mar 2022 on HotelsThis place was fabulous, great pool and lovely rooms. Staff were fantastic. Don’t worry about it being slightly out of town Tas there is a free tuk tuk service. Loved the free cocktail hour, the girls that make them are brilliant, probably the best Margarita I’ve had in a few years!!
Breakfast was minimal due to covid but fine. They currently allow you to have food delivered from Food Panda etc. No TV service due to covid, most hotels cancelled their cable subscriptions and have not started them again yet
Comment from Hotel Management
24 May 2022 by Kim, Hotel Management
Thank you so much for your valued feedback!
by A verified traveler from Hong Kong
Posted 31 Mar 2020
Staff were exceptionally friendly and attentive. Highly recommend...
Comment from Hotel Management
3 Apr 2020 by William, Hotel Management
Thank you so much for your valued feedback!
by A verified traveler
Posted 29 Feb 2020
Comment from Hotel Management
29 Feb 2020 by Metta Residence teams, Hotel Management
Dear Guests, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,
by A verified traveler
Posted 17 Feb 2020 on Hotels
Comment from Hotel Management
18 Feb 2020 by William, Hotel Management
Thank you so much for your valued feedback!
