Ratings based on 34 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2023
The rooms were very spacious & tastefully furnished. Very friendly & helpful staff. Twenty minute walk to Pub street, however a Grab tuk tuk is 80p or 1 dollar, so really not an issue. A very pleasant 5 night stay.
Comment from Hotel Management
4 Dec 2023 by Pedro, Hotel Management
Dear Susan,Greetings from Indra Porak Residence !Thank you so much for your love our hotel and gave a good review on expedia.com. We will be share good experience to our team keep well task and see you in futures.Regards,Management
by A verified traveler
Posted 26 Jul 2023
Cleanliness and friendly staff. My kids enjoy with swimming.
Comment from Hotel Management
27 Jul 2023 by Phirom, Hotel Management
Thank you so much for your feedback our hotel.
by A verified traveler
Posted 16 Oct 2022
The property was very beautiful, with literally huge rooms. The staff was also great, very friendly and accommodating. Unfortunately, for a number of reasons, the amenities were very poor. The cafe/restaurant had no food and only served beer and powdered coffee. I had one breakfast of fried eggs, for which I had to wait until after 8AM and had to pay $5 (which they did end up erasing from the bill at checkout). The management decided to do renovations, including cutting stones (extremely noisy) in the morning. I ended up having to scream at the workers to stop - which made me feel very bad. The market had been moved nearby, which was interesting enough but made the area very dirty with poor access. At the end, everything was blamed on Covid, an easy target to shift responsibility ...
Since I liked the property and the staff, I wouldn't mind staying there again, but certainly under very different conditions.
Comment from Hotel Management
16 Oct 2022 by Management , Hotel Management
Dear Kaan,Greetings from Indra Porak Residence in Siem Reap Cambodia.According to your wrote review on expedia.com side we are apologize for any inconvenient during your stay with our hotel. we are noted all your mention and will be improving soon. We are try to service and inform all our situation in hotel that some fixing with floor to you as well, then we hope you are accepting on my renovation on sound ..when you told us, we are solved immediately to stop worker doing as well. But finally you still write on bad point for us. Sorry again for your unhappy sir!Thank you for your share what's you are unsatisfied with us.Regards,Management Hotel
by A verified traveler
Posted 10 Jan 2020
Comment from Hotel Management
18 Jan 2020 by P, Hotel Management
Thank you so much for your review score. We hope to see you again for your next trip in Siem Reap, Cambodia.
by A verified traveler
Posted 16 Nov 2019
Nice and clean property, away from party life in peaceful and quiet location
Comment from Hotel Management
30 Nov 2019 by P, Hotel Management
Dear Value Guest,
Thank you for choosing Indra Porak Residence Hotel
for your recent stay in Siem Reap, Cambodia.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your enjoyable time at our hotel.
We hope to see you again soon at Indra Porak Residence Hotel.
Best regards,
Management Team
by A verified traveler
Friendliest staff
Posted 5 Feb 2019 on HotelsNice clean hotel with staff that will do anything for you. The area surrounding the hotel is very dirty and the WiFi is slow.
Comment from Hotel Management
10 Mar 2019 by P, Hotel Management
Dear Value Guest,
Greetings from Indra Porak Residence Hotel in Siem Reap, Cambodia.
On behalf of La Indra Porak Residence team and colleague would like to say thank you so much for your stay and feedback our hotel.
We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We are sure that will not happen again in future. We hope to see you near future again.
Best regards,
Management Team
by A verified traveler
Posted 31 Dec 2018
The staff was very friendly and the property was clean and peaceful.
Comment from Hotel Management
11 Jan 2019 by P, Hotel Management
Dear Value Guest,
Thank you for choosing Indra Porak Residence Hotel for your recent stay in Siem Reap, Cambodia.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your comments and we were delighted to hear you had an enjoyable time at our hotel.
We hope to see you again soon at Indra Porak Residence Hotel.
Best regards,
Management Team
by A verified traveler
Pleasantly surprised
Posted 9 Jan 2018 on HotelsThis hotel was very difficult to find and get to, especially in the middle of the night. It is in the middle of town, so we would have expected our airport taxi driver to know it, but this was not the case. Even google maps does not help, with no roads and road names being clearly defined. The hotel itself was really good. The service was great, rooms were huge, but the bathrooms had a smell after water was flushed or showered down, and the toilet often clogged.
The food needs a bit of work, breakfast was over-simplified, dinners were nothing to write home about. Overall though, great value for money and well worth the stay.
Comment from Hotel Management
19 Feb 2018 by P, Hotel Management
Dear Nirvasin,
Greetings from Indra Porak Residence Hotel in Siem Reap, Cambodia.
On behalf of Indra Porak Residence Hotel team and colleague would like to say thank you so much for your stay and feedback our hotel.
We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We are sure that will not happen again in future. We hope to see you near future again.
Best regards,
Management Team
Recommended
for Everyoneby A verified traveler
Posted 20 Nov 2017
We were treated like royalty. Staff very friendly and quick to assist every need. Lovely clean room with all amenities for guests comfort. Real family feel to the place
Comment from Hotel Management
29 Nov 2017 by Jame, Hotel Management
Dear Value Guest,
Thank you for choosing Indra Porak Residence Hotel for your recent stay in Siem Reap, Cambodia.
It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your comments and we were delighted to hear you had an enjoyable time at our hotel.
We hope to see you again soon at Indra Porak Residence Hotel.
Best regards,
Management Team
by A verified traveler from Atlanta
Nice hotel in a wrong place
Posted 18 Nov 2017Hotel was very nice and clean. The staffs were kind and helpful. It was so difficult to get there since it was located next to the farmers market and residential area. It was very hard to find the hotel.
Comment from Hotel Management
27 Nov 2017 by Jame, Hotel Management
Dear Value Guest,
Greetings from Indra Porak Residence Hotel in Siem Reap, Cambodia.
On behalf of Indra Porak Residence Hotel team and colleague would like to say thank you so much for your stay and feedback our hotel.
We are deeply apologized all any inconvenience during your stay and unsatisfying with our property and hotel service. We will improve all of your wrote above. We are sure that will not happen again in future. We hope to see you near future again.
Best regards,
Management Team
