Ratings based on 16 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Dec 2023
Beautiful large room, nice small pool. Breakfast was enough. A lot of stores nearby. We got our laundry done near by for cheap. Market and pub street is about a 10-15 min walk. Tuk tuks available outside hotel. Beds were comfy. Fridge is small but a very little qaint quiet hotel. They arranged transport for us from airport. We were very comfortable here.
Comment from Hotel Management
1 Jan 2024 by Dara, Hotel Management
Many thanks for staying and perfect review with us, we hope to see you again on next opportunity.Best regards
5 out of 5
by A verified traveler

Posted 18 Jun 2021 on Hotels
Comment from Hotel Management
18 Jun 2021 by Phanith , Hotel Management
Dear Jeffrey Stark, Thank you for spending your valuable to share your experience with another traveler, our entries team is very much appreciated and looking forward to welcoming you back again in the near future. Best regards Phanith ( Mr )
5 out of 5
by A verified traveler

Lovely hotel, great spa experience!

Posted 12 Feb 2020 on Hotels
Cute hotel tucked away off a main street. Great pool and spa services. Pick up a coupon to use at hotel restaurant and spa. Huge rooms with separate toilet / shower which is rare in this part of the world. Only downside was most of the staff did not speak English, which made it tough to get a car to the airport or negotiate rates.
Comment from Hotel Management
12 Feb 2020 by JAM , Hotel Management
Dear Alexa, Thank for spending your valuable to share your experience to another travelers, our entries team are very much appreciated and looking forward to welcoming you back again in the near future. Best regards, The management team.
4 out of 5
by A verified traveler

Posted 7 Aug 2019
Hotel is new and clean. Quality of staffs is very good. Food is not excellent but satisfactory. One big problem is lock of windows are poor and easily unlocked when shaking them. This means safety of rooms are not very enough.
Comment from Hotel Management
7 Aug 2019 by JAM , Hotel Management
Dear Valued Guest, thank for your kind feeback following your stay recently, these issues have been shared to the relevant department to fixed right away and hopefully we can give us the second to serve again. Best regards, The management team.
3 out of 5
by A verified traveler

Posted 6 Jun 2019 on Hotels
Ordinary hotel for the price. Looking a bit tired. I was upgraded to a ground floor room with a terrace. Quiet, reasonable location, breakfast was mediocre breakfast room needs better a/c, bed mattresses hard as a rock. I hate that but many Asians like it.
Comment from Hotel Management
6 Jun 2019 by JAM , Hotel Management
Dear Thomas, Greeting from Damrei Residence & Spa. thank for your kind feedback following your stay recently, we regretted to know that you were not satisfied with our hotel and hope you will give the second chance to serve you again and look forward to welcoming you back again. Best regards, Management team.
4 out of 5
by A verified traveler from Perth

Posted 30 May 2019 on Wotif
The room was great and the employees where friendly and helpful, only problem was they where doing maintenance on the pool and it was empty, they where filling it up as I was leaving.
Comment from Hotel Management
31 May 2019 by JAM , Hotel Management
Dear Valued Guest, Thanks for your kind feedback following your recent stay, we are sorry to hear that our swimming pool was under renovation and made your stay inconvenience but now our swimming pool was done and looking forward to we coming you back again next time. Best regards, The management team.
4 out of 5
by A verified traveler

Posted 17 Mar 2019
Comment from Hotel Management
2 Apr 2019 by JAM , Hotel Management
Dear valued guest, Thank for your great feedback, hope you see you soon. Best regards, The management team.
4 out of 5
by A verified traveler

Posted 6 Mar 2019
Big room, new hotel, but poor sound insulation make it noisy ( you’ll hear evertying ibcluding your next door giests)
Comment from Hotel Management
6 Mar 2019 by JAM, Hotel Management
Dear Valued guest, Thank you very much for your kind feedback following your stay, also regret to hear that our services were not meet your expectations and looking forward to welcoming you back again. Best regards, The management team.
4 out of 5
by A verified traveler

Posted 19 Nov 2018 on Hotels
Pleasant surprise. The room was very good, with a lovely garden view. Location was just 2 blocks from the river passing through Vietianne. Breakfast was excellent with a chef to custom prepare your eggs, or omelet as you choose. Overall I would recommend this hotel for the cost\benefit ratio.
Comment from Hotel Management
20 Nov 2018 by JAM, Hotel Management
Dear John, Thanks for you choosing Damrei Residence & Spa for a recent stay Siem Reap. thank you very much for the kind feedback and looking forward to welcoming you back again. Best regards, Management team.
5 out of 5
by A verified traveler

10 Min Walk To Pub Street. Superb Hotel.

Posted 19 Aug 2018 on Hotels
Damrei Residence & Spa is a calm oasis in Siem Reap. The staff at check-in are very attentive and assist with ensuring you cool down from the heat. The rooms are large with premium television channels and comfortable beds. The air-conditioning is fast and quiet. The wireless internet is perfect as well. There is a small fridge in your room to keep drinks cold. We had a balcony and it was nice to dry our swim suits after using the nice pool. There was a small outdoor gym, but we never used it. The breakfast buffet was excellent, but the highlight of this hotel is looking at the crocodile farm next door. It was so strange, yet awesome to see and peek at the crocs in their element relaxing. I loved this hotel and will stay at again.
Comment from Hotel Management
20 Aug 2018 by JAM , Hotel Management
Dear Raymond, Thank you very much for your kind feedback, especially for writing us the best reviews, our team are really appreciated and hope your holiday will be enjoyable and memorable. we look forward to welcoming you back again in the near future. Best regards, Management team.
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