Ratings based on 8 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
er disappointing
Posted 2 Jan 2020 on HotelsOn arrival, I wasn’t shown to my room. I wasn’t even shown where the lift was. No fridge. There was long black hairs stuck to the shower walls, & these were never removed in the 4 times it was cleaned during my stay. The toilet paper wasn’t replaced, even when I specifically requested it. There is literally nothing close to the hotel to do.
Comment from Hotel Management
4 Jan 2020 by Iwan Setiawan, Hotel Management
Thank you for taking the time to share your impression. We do apologize for the inconvenience during your stay with us. We have investigate this issues and improvement for our team. We will do refreshment training regarding improve our service.
Once again, please apologize for this inconvenience and we ensured to avoid the same case happen again in the future.
Please let me know if we can assist you further.
by A verified traveler from Brisbane
Posted 18 Dec 2019
Excellent value for money. One of the cleanest hotels in Sidoarjo.
Comment from Hotel Management
4 Jan 2020 by Iwan Setiawan, Hotel Management
Thank you for your recommend during your time at favehotel Sidoarjo
by A verified traveler
Good.
Posted 9 Dec 2019 on Hotelsby A verified traveler
Overnight stay in Sidoarjo after East Java tour.
Posted 14 Nov 2019 on HotelsThe staff were friendly, helpful and professional.
The room was clean and modern.
Breakfast was varied and ample.
by A verified traveler
Happy trip
Posted 26 Jun 2019 on HotelsIt was great
by A verified traveler
Posted 12 Mar 2020 on Hotels
by A verified traveler
Nethei was ook uitstekend
Posted 1 Oct 2019 on Hotels5 nachten in dit hotel waren uitstekend
by A verified traveler from 横浜市
Posted 17 Mar 2019
開業したばかりのホテルで、料金に比して快適でした。市の中心部まで遠いのが難点ですが、空港からは近く、場所もわかりやすいのでお勧めです。スタッフもとてもよく教育されています。
Comment from Hotel Management
19 Mar 2019 by David Friyanto, Hotel Management
Dear Pak Abe,
Warmest greeting from favehotel Sidoarjo!
Thank your for staying with favehotel Sidoarjo, we are really happy to welcoming you. We hope you will enjoy with our friendly staff and also our hotel facilities.
Best regard,