Ratings based on 12 Verified Reviews
1.9 Room cleanliness
1.4 Service & staff
1.4 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2019
by A verified traveler from Paris, France
Posted 29 Mar 2019
My stay here was initially complicated due to the hotel staff saying the payment was not received. First we dealt with a man who was okay, but then we dealt with a lady who was very rude and has absolutely no place in the hospitality industry. I opened a chat with Expedia and they were able to rectify the situation but the hotel didn't answer them for several minutes. My fiancé (a Tunisian man) noticed that the lady went behind the counter to take the phone call and was extremely quiet on the matter until the news came to the owner. I finally got into my room after a long travel from Sousse to Sidi Bouzid. The following day, my fiancé was waiting for me downstairs and was informed about the taxes that should be paid. He acknowledged it and informed me about it and we carried on with our day. The following day, I was confronted by the male staff member about said taxes and I informed him I was aware of them. When I tried to leave for some daily activities, a different lady demanded that I pay taxes and informed me that I had to pay them on check in despite this not being made clear beforehand (as opposed to any time or check out). I got a rash and flaky dry skin after showering at this hotel. I don't know if it was to do with the water quality or the quality of the detergent used for the towels. There was also a cockroach in my bathroom. The cafe attached to the hotel serves below average coffee and doesn't have a professional barista. A very disappointing experience indeed.
by A verified traveler
DISASTRO..
Posted 10 Jan 2020 on HotelsOrribile.. dopo aver preso tutto il giorno del freddo siamo arrivati presso la struttuta intorno alle 20.15 e ci è stato comunicato che non era possibile effettuare la cena. quindi cia siamo cercati una pizzeria.. al nostro rientro appena saliti in camera il riscaldamento non funzionava e siamo rimasti al freddo praticamente tutta la notte .. (la temperatura fuori era di 4/5 gradi ). ci siamo docuti fare la doccia la freddo. il ragazzo alla reception ha fatto di tutto per non farci stare al freddo .. ma l'impianto non funzionava.
by A verified traveler
Posted 15 Jul 2019 on Hotels
by A verified traveler
Posted 15 Jul 2019 on Hotels
by A verified traveler
Posted 15 Jul 2019 on Hotels
by A verified traveler
Posted 7 Jul 2019 on Hotels
by A verified traveler
Posted 17 Jun 2019
by A verified traveler
Posted 6 Jun 2019 on Hotels
불친절하고 최악임
by A verified traveler
Posted 2 Jun 2019 on Hotels
