Ratings based on 435 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Very outdated
Comment from Hotel Management
19 Apr 2024 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for being our guests and for taking the time to share your feedback. We apologize for any inconveniences caused.As it is very difficult for us to change the appearance of the building, we place the greatest emphasis on the quality of service provided by our team.All the best from Sibiu,
by A verified traveler
Posted 3 Apr 2024
Stepping into the 1980 with dated decorations and basic setups. It was a warm day at the hotel but they didn’t turn on ac as it was “not the season”. 4 stars… hmmm closer to 2.5 stars
Comment from Hotel Management
8 Apr 2024 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for being our guests and for taking the time to share your feedback. We apologize for any inconveniences caused.As it is very difficult for us to change the appearance of the building, we place the greatest emphasis on the quality of service provided by our team.Our hotel does not have air conditioning but a centralized air conditioning system that works on heating or cooling (not simultaneously) depending on the season. Thus, the room thermostats can adjust the temperature: warmer/less warm when the air conditioning works on warm air, or cooler/less cold when the air conditioning works on cold air. We are aware of this unpleasant situation and are looking for technical solutions for the existing equipment.The classification of accommodation units in Romania is based on rigorous criteria established by the Ministry of Economy, Entrepreneurship and Tourism and the classification certificates are obtained after controls by the competent authorities. We respect your opinion comparing us with other hotels you have visited, however we are certainly fair and transparent to our guests.
by A verified traveler from Las Cruces
Posted 26 Feb 2024
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 22 Dec 2023
We highly recommend this hotel. The price is well worth the quality of the hotel, central location, and cleanliness of the room. Would come again anytime!
Comment from Hotel Management
29 Dec 2023 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future.We would be glad to see you again on the occasion of the upcoming trip.All the best from Sibiu,
by A verified traveler
Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by Andreea Firicescu,Sales Coordinator, Hotel Management
Dear Guest,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and look forward to welcoming you in the future.Kind regards, Andreea Firicescu Sales Coordinator
by A verified traveler
Superb location, dependable and well appointed
Posted 21 Nov 2023 on HotelsI stayed a night in a superior room here and enjoyed the superb location (at the crossroads between the Old town and modern part), the cleanliness, well-appointed room, very good breakfast and friendly staff. In particular the room had a tea and coffee machine, stocked minibar, free bottled water, a fluffy bed, and shower with movable handle. Individual toiletries, including brush kit and shave kit (!) as well as bathrobes and slippers were provided. Breakfast (7-10 on weekdays) was complex with sandwich ingredients, hot options (eggs, scramble, sausages, potatoes), tea, coffee, juices, sweets, pastries, muesli. The staff was friendly and efficient. Overall another greatly placed and dependable Continental hotel. I will return
Comment from Hotel Management
27 Nov 2023 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future.We would be glad to see you again on the occasion of the upcoming trip.All the best from Sibiu!
by A verified traveler
Posted 5 Nov 2023
Very good
Comment from Hotel Management
7 Nov 2023 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future.We would be glad to see you again on the occasion of the upcoming trip.All the best from Sibiu,
by A verified traveler
Posted 28 Oct 2023
Comment from Hotel Management
27 Nov 2023 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and look forward to welcoming you in the future.All the best from Sibiu!
by A verified traveler
Posted 2 Oct 2023
Hotel close to center. Smart decor excellent service. Good parking space.
Comment from Hotel Management
9 Oct 2023 by Andrea Mate Sales Assistant , Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We would be glad to see you again on the occasion of the upcoming trip.All the best from Sibiu,
