Ratings based on 357 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2022
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2022
3 out of 5
by A verified traveler

Posted 7 Nov 2021
Liked the Cheap rooms. Did not like the 10:00am checkout time!
Comment from Hotel Management
8 Nov 2021 by 支配人, Hotel Management
この度はご宿泊頂き、口コミへの投稿ありがとうございます。 スタッフと共有し改善していきたいと思います。 またのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler from Aiea, Hawaii

Posted 9 Dec 2019
Very easy to go to my destination and easy for my family come and meet me and near the shopping center
4 out of 5
by A verified traveler

Good place to stay for a business travel

Posted 7 Jul 2019 on Hotels
The hotel has all the basics that you need for a business trip.
2 out of 5
by A verified traveler

Posted 15 Apr 2019
We arrived at 10 am. It was clear that the hotel was not full the day before. Still, the hotel refused to give us a room until 4 pm, six hours later. In my experience of 100+ hotels around the world, this is a first. We also had to pay $20 extra to prolong the check-out from 10 am to 12, also a first. Normal check out time in the rest of the world is 12.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2019 on Hotels
5 out of 5
by A verified traveler

A great hotel at a reasonable price.

Posted 31 Oct 2018 on Hotels
The Toyoko Inn was a pleasant business hotel. The location was fantastic. You’re situated right by the Shinkansen station, close to a convenience store and a couple of cafes. The service is good too. The room was very clean and in good repair. It’s a business hotel, so it’s small by western standards, but quite adequate. The price was reasonable too.
4 out of 5
by A verified traveler

Posted 19 May 2024
トイレがウオシュレットだけどちょっと古い
Comment from Hotel Management
20 May 2024 by 東横INN徳山駅新幹線口, Hotel Management
この度はご宿泊頂きまして誠にありがとうございます。お客様のご感想をもとにさらにご安心して頂ける心地の良いホテルを目指してまいります。またのご宿泊心よりお待ちしております。