Ratings based on 2,542 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Room had roaches in bathroom and hair everywhere nasty poor job cleaning first and last stay gross!
Comment from Hotel Management
1 Jun 2024 by Bally's Shreveport, Hotel Management
We see your stay didn't go as planned, we will share your feedback with the appropriate department in efforts to improve in that area. We appreciate your feedback. Thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 1 Jun 2024
The hotel was sufficient for my purposes. I needed a place for myself and husband to stay for the Mudbug Madness Festival, which turned out to be right around the corner. Was not thrilled with the cafe in the lobby. We came back from the festival and wanted coffees, which ended up being ridiculously expensive! And, service was slow. The cakes we ordered to go with the coffee were good. We sat in the restaurant and everything was served in to-go containers?
Comment from Hotel Management
1 Jun 2024 by Bally's Shreveport, Hotel Management
Thank you for bringing this to our attention. We will share your review with the appropriate department. Thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 30 May 2024
Very nice and safe. Really enjoyed the casino experience there!
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
Great! Thank you for choosing Bally's Shreveport. We look forward to seeing you again.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
We see your stay did not go as planned. We appreciate your feedback and thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 27 May 2024
It is so beautiful, from the hotel to the area that it’s in. We went during memorial day weekend and it was festival going on at the time. It was almost walking distance but it was very active and fun here.
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
We're you enjoyed your stay with us. Thank you for choosing Bally's Shreveport. We look forward to seeing you again soon.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
Thank you for choosing Bally's Shreveport
by A verified traveler
Posted 26 May 2024
I've never stayed at a casino before. As a first time, it wasn't bad at all. Steak place in the lobby is really good, and the floor drinks in the casino are strong.
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
First time Awesome! We're glad you enjoyed your stay. We appreciate your feedback and thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 25 May 2024
Only the casino. It was very dirty!
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
We appreciate your feedback and will share it with the appropriate department. Thank you for choosing Bally's Shreveport.
by A verified traveler
Posted 24 May 2024
Was there for my daughter’s graduation from LSU Allied Health in May. Perfectly located. We had a blast!!
Comment from Hotel Management
1 Jun 2024 by Bally's Shreveport, Hotel Management
We appreciate your feedback. Thank you for choosing Bally's Shreveport. We look forward to seeing you again soon.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
31 May 2024 by Bally's Shreveport, Hotel Management
Thank you for choosing Bally's Shreveport
