Ratings based on 1,371 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from South Grafton
Posted 20 May 2024
The room was fine. They appeared to be updating the hallways but did not seem to make much progress while we were there. The Pret A Manger right outside was great, as well as access to transportation.
by A verified traveler
Posted 20 May 2024
I liked having a washer/dryer and kitchen with a microwave and coffee machine. Since there were no instructions on how to use them, though, I had to call reception for instructions. The rooms were spotless and quite large for London. Great bathroom. The area is very busy.
by A verified traveler
Posted 18 May 2024
by A verified traveler from Victoria
Posted 17 May 2024
Good location in that close to transit options and police station 3 doors away, however the property does not look like the photos. Desk staff pleasant and while we did not stay there during day, it was a noisy neighbourhood. Busy city area- I get that. For the price we paid, the rooms were not comfortable. The bed sagged, the bathroom floor spongy by the tub due to water damage. The bathroom ceiling had stains from presumably the tub above due to pattern. The shower hose was stained with mould. A/C clogged with dust. They did provide us with fans.
The laundry was washer only, with no rack to hang clothes. The coffee maker had no instructions -unfamiliar design and we were provided with decaf only. Living room uncomfortable to sit.
We knew check out time was 11, and despite’ do not disturb’ sign on door, the cleaner was anxious to get in at 10:30 and opened the door while we were packing.
Would not recommend.
by A verified traveler
Posted 13 May 2024
Convenient location and spacious rooms
by A verified traveler
Posted 9 May 2024
Property is well located for the City but the apartment and common areas are in poor condition and the apartment had an unpleasant smell - as if someone had been smoking in it. Opening the window didn't help.
In one bedroom there is no ability to open the window and the aircon unit did not work well (and was very dusty).
The photos look a lot better than reality.
I would not stay again.
by A verified traveler
Posted 9 May 2024
Location was wonderful. The most I have enjoyed London. Apartment was clean except for strange discoloration of bathroom floor. Furnishing was quite basic. Could be a very nice modern apartment. Would have been nice to have a gym and pool. All in all still enjoyed my stay
by A verified traveler from New York
Posted 3 May 2024
Location next to Liverpool station is great. It is also across from Eataly, which was convenient. My bathroom was small and dirty. The bedroom area was also small, and had a 12 inch tv, which didn’t work.
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 29 Apr 2024
Good value for money. But a bit noisy neighborhood
