Ratings based on 1,814 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler from Epping
Posted 23 Apr 2024
The staff was great, and they were very helpful during our stay.
by A verified traveler
Posted 30 Mar 2024
Great location and good room.
by A verified traveler
Posted 19 Mar 2024
Located across the road from the beach. At nights, it was a bit noisy from the restaurants below the hotel. The Heritage rooms are a bit dated now and require a bathroom renovation at least. There was some mould in the groutlines and nozzles of the spa bath jets so we didn't use the bath. Shower was in the spa bath, which was quite a big step into and out of. This was aided by a railing, but if you had knee/hip issues, you wouldn't be able to access shower or bath. Kitchen area was clean and tidy, bed was comfortable, hut after asking twice for a firmer pillow, this request was ignored. Dining table and chairs very dated. Hotel was clean, games room was neat and tidy. Pool water was very warm, so we didn't go in, we swam in the ocean. Good parking facilities, and a small supermarket was a few doors away.
by A verified traveler
Posted 15 Mar 2024
Smoking around the pool area. Some guests playing own music around pool with speaker when trying to relax.
by A verified traveler
Posted 28 Feb 2024
Not worth the money.
Ok for a short stay but not for more than 2-3 nights. The kitchen oven, stove top and dishwasher are about 20 years old and don’t work properly at all. No locks on balcony doors which also open very loudly, so not good for kids. Couch and furniture was stained.
by A verified traveler from St Leonards
Posted 26 Feb 2024
Excellent resort highly recommended!
Clean room excellent amenities, parking included and very friendly staff at the reception.
by A verified traveler
Posted 18 Feb 2024
Great location right across from the beach and next to the country club which has wonderful food and entertainment
Pool areas well maintained. Indoor pool area has three spas which were great and the outdoor pool area was lovely and a cute vibe, can get a little crowded though.
Downside was the room was not serviced during my stay, no fresh towels or extra toilet paper topped up, rubbish not emptied. Rooms are a little dated.
Overall great location and amenities for a short stay
by A verified traveler
Nice to have a big room
Posted 18 Feb 2024 on HotelsGreat hotel, large rooms, free laundry facilities and excellent location. Right on the shoal beach and close to a number of very good restaurants and walks.
by A verified traveler
Posted 13 Feb 2024
Easy parking and close to beach
