Ratings based on 307 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Marietta

Posted 16 Jun 2024
Great location and good pricing, if you need to be near Shizuoka Station, which is advisable.
4 out of 5
by A verified traveler

Posted 29 May 2024
Conveniently located close to the train station with lots of food options nearby unless you’re looking for late night food then the options go down significantly. Hotel staff were friendly and accommodating. Our main issue is that the bed frame/mattress were SO loud. I mean even if you just walked past the bed and barely touched it, it would make a horrible loud sound. Let alone when you’re dead asleep and need to roll over. Wakes you up every time. Second concern was with how squeaky the bathroom floor and tub were. Definitely an older hotel. The cleaning of the room could’ve been an higher priority.
5 out of 5
by A verified traveler from Nagakute

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2024
4 out of 5
by A verified traveler

Posted 30 Nov 2023
โรงแรมเดินไม่ไกลสะดวก แต่ไม่มีช่องทีวีให้ดูข่าวหรือหนังเลย มีเครื่องทำน้ำแข็งให้ บริเวณรอบโรงแรมก็พอมีร้านอาหารให้ทาน เดินไม่ไกลจากสถานี๋JR
5 out of 5
by A verified traveler

Posted 22 Nov 2023 on Hotels
It was good, reminded me of the 60s. Very charming, old fashioned
5 out of 5
by A verified traveler

Posted 28 Oct 2023
Great location, close to station, convenience stores and restaurants. The big plus was that the air conditioning was available usually they turn it off as the cooler weather nears, is was unusually warm this year so they was a big plus for us.
4 out of 5
by A verified traveler

Posted 28 Sep 2023
Hotel is about 2 blocks away from the station south exit which is quieter than the other side of the station. Staff and breakfast are good. A used slipper is found underneath the bed.
5 out of 5
by A verified traveler

Posted 19 Jun 2023
Very pleasant staff. Very helpful. Location was excellent, close to Shizuoka station and convenience stores.
Comment from Hotel Management
6 Aug 2023 by サンパレスホテル フロント, Hotel Management
Thank you very much for staying with us this time.We are looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 29 Dec 2022
great location with nice staff.