Ratings based on 295 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Marietta
Posted 16 Jun 2024
Perfect location near Shizuoka Station. Clean, comfortable rooms. Got the room with 2 "large twins". They are bigger twin beds, but just know it'll be super tight if you're trying to fit 2 people in 1 bed. Not a complaint, just making aware.
by A verified traveler
Posted 15 Apr 2024
Good location
Comment from Hotel Management
15 Apr 2024 by Shizutetsu Hotel Prezio Shizuoka-Ekikita, Hotel Management
Thank you so much of your stay in our hotel. We are glad to hear that. Hope to see you again in Shizuoka. Thank you for reply.
by A verified traveler
Posted 22 Nov 2023 on Wotif
Property in good condition and well maintained. Bathroom a little bigger than some business hotels. Very convenient for JR station.
Comment from Hotel Management
25 Nov 2023 by Shizutetsu Hotel Prezio Shizuoka-ekikita, Hotel Management
Thank you very much of your stay in our hotel.We are glad to hear that.Hope to see you again in Shizuoka.Thank you for reply.
by A verified traveler
Loved It!
Posted 18 Nov 2023 on HotelsChecking in was both smooth and pleasant. The room was clean & comfortable. Room & toilet amenities were more than adequate. Housekeeping staff were very efficient.
Breakfast was simple but enough.
Location was fantastic. Near the train station. Walking distance to Sumpu Castle & some of the local sights. Walking distance to plenty of eateries.
Mini-Stop convenience store is a minute walk from the front entrance.
Rooms are small, like many in Japan. If you travel with big luggage/suitcases you might want to rethink...otherwise it's a great hotel.
Highly recommended.
Comment from Hotel Management
20 Nov 2023 by Shizutetsu Hotel Prezio Shizuoka-Ekikita, Hotel Management
Thank you so much for staying with us. And we appreciate your good comment. Our service is very simple, but we effort to make your stay convenient. We are looking forward to seeing you again. Thank you.
by A verified traveler
Posted 5 Sep 2023
I really enjoyed my three nights, and I decided to extend my stay for a whole month. I am the founder and CEO of an International Cultural Exchange organization and will be in Japan doing academic research. The front desk staff has been friendly and kind. The only situation that I found disturbing was the night staff front desk person that told me I could not eat the food that I had prepared in the lobby microwave in the dining area. She said I had to go to my room and eat. The only microwave is on the 1st floor lobby, so if you go down to the lobby to heat some food you have to take it to your room to eat, you can not eat it in the cafeteria that is right next to the microwave on the 1st floor. The cafeteria is completely empty in the evening. What was disturbing was the manner in which the evening front desk clerk spoke, there was no politeness, (Sir, excuse me, I'm sorry but, can you please..., the way she spoke sounded rude. I just picked up my food and I apologized and went up to my room to finish my Japanese noodles. Besides this situation, I really like this hotel and it is where I will stay when I am in Shizuoka.
Comment from Hotel Management
8 Sep 2023 by Shizutetsu Hotel Prezio Shizuoka-ekikita, Hotel Management
First, thank you so much of your kind and warm word to our hotel. We are glad to hear that.Also we have to apologize that our hotel staff don't have much good english skills and manners. We deeply apologize for any inconvenience caused. Usually, free space of 1st floor can use 13:00pm to 22:00pm. It will be a lack of our guidance. If you have any requests in the future, please let us know.We will continue to do our best to provide better services. Thank you.
by A verified traveler
Posted 3 Sep 2023
Basic room, enough space for two people. Cheap laundry on 10th floor (only one machine) but the drying function is slow. Better to dry stuff by hanging it in your room—even pants should be dry by morning. Good shower. Breakfast OK, just a simple buffet of pastries. Location is super convenient to the train station and close enough to walk to the main shopping and restaurant area. Not a destination hotel but perfect as a stop on the way back from the Alps area.
Comment from Hotel Management
8 Sep 2023 by Shizutetsu Hotel Prezio Shizuoka-ekikita, Hotel Management
Thank you so much of your stay in our hotel. Hope to see you again in Shizuoka. Thank you for your reply.
by A verified traveler
Posted 12 Aug 2023
Good
Comment from Hotel Management
8 Sep 2023 by 静鉄ホテルプレジオ静岡駅北, Hotel Management
この度は静鉄ホテルプレジオ静岡駅北へご宿泊頂き誠にありがとうございました。またのご利用スタッフ一同お待ち申し上げております。
by A verified traveler
Posted 26 Jul 2023
Staff Discriminated me by demanding a copy of my ID because I am a foreigner in a very rude way. A resident is not required to give out copies of their card so I felt very embarrassed in front of my colleagues. My Japanese colleague did not have to give a copy even though we checked in at the same time and reserved on the same website. I am considering to sue if they do not apologize.
by A verified traveler
Posted 9 Dec 2022 on Hotels
by A verified traveler
Posted 6 Dec 2022 on Hotels
Very happy with hotel but it would have been better if the bar area accommodated more people and was open for longer hours.
Comment from Hotel Management
12 Dec 2022 by Shizutetsu Hotel Prezio Shizuoka-ekikita, Hotel Management
Thank you for your stay. Hope to see you again in Shizuoka!!
