Ratings based on 31 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tokyo
Posted 15 Oct 2020
Wi-Fiの調子が悪いのですが、スタッフは、それに対してフォローしてくれません。部屋の注意書きにもそのように書いています。
by A verified traveler
Posted 17 Nov 2019 on Hotels
We only booked the breakfast in room, but they took my allergies to fish, shellfish, and poultry into account and made me a great breakfast. My brothers enjoyed the traditional breakfast and room as well as the on site onsen. The only issue I had was that the toilet could use and sink could use an update.
by A verified traveler
Great Onsen
Posted 24 Apr 2019 on HotelsReally enjoyed the outdoor bath, and I had it all to myself!
The staff speak a little English and they have a free shuttle to nearby attractions and the train station.
by A verified traveler
Excellent remote hotel
Posted 14 Nov 2018 on HotelsStaff were very polite and even though they didn't speak English they used a translator app to make the stay easy and comfortable. 10/10 friendly staff and lovely place
by A verified traveler from Melbourne
Posted 4 Nov 2018
Very comfortable hotel with excellent hospitality. One of the most delicious ryokan dinners we have had in a Japan.
by A verified traveler
Posted 3 Jun 2018
Second time here! The staff is still friendly and helpful, the onsen baths are still great (bathing under the stars at night is so refreshing!), and our room was comfortable. It said it was technically a smoking allowed room but it didn't smell like it at all which was very nice.
Ordering the ryokan breakfast is worth it for the experience as well as there being nowhere else to eat. For dinner we ate in the mid afternoom in town before checking in, and brought some snacks for the evening. Looks like the only room service besides the big dinner/breakfast meals are drinks.
Found out if you call or email a day in advance of your booking you can get a free shuttle ride from the Shiroishi Zao or Shiroishi station to the ryokan, but the taxi ride from Shiroishi station was only like ¥2200. From Zao is most likely more expensive. The shuttle can still drive you wherever you want the morning of your departure for free though. The reception manager will ask about that when you check in.
by Bryan
Perfect.
Posted 6 Aug 2017 on HotelsThe hotel was amazing and had a very accommoding staff. It is out in the middle of nowhere which makes it unique. The hot springs are the best so be prepared to relax!
Recommended
for Everyoneby A verified traveler from Honolulu
Beautiful hotel
Posted 16 Apr 2017This was an amazing experience. The hotel just does above and beyond. You can arrange a pick ups / drop off from the train station. You just need to give the hotel the time of arrival or if you speak Japanese just call them, and it takes about 15 minutes. Food was great. It's all traditional Japanese though so shashimi and fish. They have hot springs but it's open with other guest. Even an outside roof hotspring it was amazing. They even drove us to the fox village. Which was super nice (may charge you a fee) although cheaper than calling a taxi. Also side note if you are looking forward to the fox village being the highlight of your trip expect the foxes to be kept in poor conditions. I would love to visit the hotel/ onsen again, but not the fox village, it was really cruel.
Staff was amazing
Room was absolutely beautiful
Onsen/ hot spring was so relaxing
Food was great (get the half board(means breakfast and dinner) no food near by)
Will be back!
by Nathanael
Posted 23 Mar 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 14 Nov 2016
Pros: Actually, it's pretty difficult to say what i did like about the hotel, because i loved EVERYTHING about this place.
Besides the hot springs which are amazing. i will say this. If you stay at this ryokan, book it WITH the dinner.
The dinner at this Ryokan was amazing.
Cons: I loved this hotel, and i don't want to complain about it. So im writing random stuff.
Location: Shiroishi is a nice city, with many things to do. And there's a free shuttle from the hotel that will take you from and to the place you want to go :
