Ratings based on 90 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Apr 2024
Not good service. Bad breakfast experience, no staff available to assist. Had to tell multiple times to help us.
Sent bad tea & dirty cups in room. Had to return
Comment from Hotel Management
16 May 2024 by Shweta, Hotel Management
Dear Nishchaiy,We sincerely apologize for the disappointing experience you encountered during your recent stay at Renest Shraddha Inn Shirdi. Your feedback is invaluable to us, and we're deeply sorry that we fell short of providing you with the level of service and comfort that you rightfully expect and deserve.It's distressing to hear about the issues you faced with our breakfast service and the lack of assistance from our staff. Please know that this does not reflect the standards we strive to uphold, and we're truly sorry for the inconvenience and frustration caused. Rest assured, we will address these concerns with our team and take immediate corrective action to prevent such occurrences in the future.Additionally, we're deeply disappointed to learn about the quality of the tea and the cleanliness of the cups in your room. This is unacceptable, and we apologize for the lapse in our standards. Please be assured that we will investigate this matter thoroughly and take necessary steps to ensure that our housekeeping and room service procedures are improved to prevent any recurrence of such issues.We understand the importance of providing a comfortable and enjoyable experience for our guests, and we're genuinely sorry that we failed to meet your expectations on this occasion. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention.Please accept our sincerest apologies once again, and if there's anything further we can do to address your concerns or make amends for the inconvenience caused, please do not hesitate to reach out to us directly.Warm regards,
by A verified traveler
Posted 29 Dec 2023
by A verified traveler
Posted 3 Dec 2023
Entire staff including the front desk, restaurant and bell boys are great.. checking in and out was smooth. Free car drop to the temple and the nearby places in town worked out pretty good.
by A verified traveler
Posted 1 Dec 2023
There was nothing to be liked about this property it used to be good years ago but now its just a old dated property with old beddings pillows etc. there was no refrigerator in room though there was a cabinet in the room mentioning refrigerator. The TV size is that of a small monitor. The upholstery and beddings etc are old. there is no running hot water one need to call the reception then they switch on the geyser after that also the hot water also comes for very less time, may be the management is trying to save cost by not providing hot water in the bathroom.they give the eye drop size bottle shampoo for 2 ppl. Not a property to stay even for 1 day.
by A verified traveler
Posted 5 Nov 2023
The service is excellent! Very courteous, friendly and helpful staff.
by A verified traveler
Posted 22 Sep 2023
Heartwarming welcome. Very professional and extremely polite. Explain all the facilities in the room
by A verified traveler
Posted 24 Jun 2023
by A verified traveler
Posted 22 Feb 2023
by A verified traveler
Posted 8 Jan 2023 on Hotels
by A verified traveler
Posted 25 Dec 2022
Staff was good. Property was very old and the food of the restaurant was below average
