Ratings based on 480 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Property is conveniently located, always clean and very well maintained. Look forward to staying there again.
by A verified traveler from Guilford
Posted 4 May 2024
Unless you are visiting the University, this is pretty out of the way. Nothing around except athletic fields. Very nice facility as a place to spend the night.
by A verified traveler
Posted 28 Apr 2024
Loved the atmosphere! The staff were nice but we were charged $20.00 extra for 2 keys but not told that we would be charged.
by A verified traveler
Posted 21 Apr 2024
Hot tub was nice.
by A verified traveler
Posted 12 Apr 2024
Great hotel and great location being right next to campus. Only negative was our comforter had a lot of dirt on it.
by A verified traveler
Posted 11 Apr 2024
We were booked for 4 nights. Every day had to go after things like towels and toilet paper. Only had maid stop by one day. That was after I asked the nice staff that was cleaning checked out rooms for towels. The other towels and toilet paper we had to go to the lobby and get them.
by A verified traveler
Posted 4 Apr 2024
Nice location. Staff are friendly and provide great service.
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 21 Mar 2024
The dining option was not professional at all. We paid for the breakfast option prior to arrival
When checking in the didn’t show it available
Once we showed the confirmation email computer updated
My husband and I went to breakfast next day
Say at the bar told them we paid already
Asked for the menu ordered and it was a mess from there
They gave us items we didn’t order, made the breakfast we did order wrong then charged us 49$ on top of what we already paid
When we brought it to their attention they said oh my bad it will correct when I close it out
We were on our way to a funeral and had to leave
Next day looked at the credit card they didn’t fix it
Had to call hotel and go through the story again and it should not be this hard
Simple process and very aggravated
by A verified traveler from Indianapolis
Posted 8 Mar 2024
The owners of this Courtyard have done a great job with the room decor and layout. Room amenities are almost a 4 star level. This frequent traveler appreciates the attention to detail.
