Ratings based on 929 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Excellent hotel, very clean, friendly staff and great location - highly recommended
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 10 May 2024
This hotel is an excellent option for people looking for a place in a quieter area than Shimbashi and cheaper than similar options in Ginza.
Skyscrapers surround the area, and it's near Tsukiji, Shimbashi, and Ginza. It also is well connected to Subway and JR stations.
The only issue I could think of is that it could be challenging to find if you don't know the area.
by A verified traveler
Posted 9 May 2024
Hotel in a quieter business district but still walkable to Ginza and very close to the well connected Shimbashi station. It occupies the first 10 floors of an office building and common areas are nicely appointed. Breakfasts can be crowded, but otherwise it was a comfortable stay.
by A verified traveler
Posted 6 May 2024
Room very small
by A verified traveler from Singapore
Posted 5 May 2024
Extremely clean and in a good location. Staff were exceptionally professional. The air-conditioning required a few restarts and the gym could be in a better condition.
by A verified traveler
Posted 1 May 2024
Great location to stay in Tokyo. Once we realized that the hotel is directly connected to Shiodome station (don’t even have to go outside), our commute to different areas was a breeze! Mandatory room cleanings every 3 days were nice and hotel was clean overall. We opted out of breakfast buffet since there is a Lawson / 7-11 right near by as well as cafes in the train station for a quick bite. Overall would recommend mostly for the location convenience. Not much to do around the hotel though if that’s what you’re looking for and not planning to commute much.
Comment from Hotel Management
2 May 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Alisa ,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. There are tourist spots within walking distance of the hotel, such as Hama Rikyu Garden and Ginza, so please be sure to stop by the next time you visit.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 1 May 2024
I will absolutely be staying here again. It was so easy to get around and the hotel itself was gorgeous. Could not ask for a more convenient hotel to get to and from the airport.
Comment from Hotel Management
2 May 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 1 May 2024
Above average. To Shimbashi station is around 10 mins by walk. To those luxury brands in GINZA is around 10-15 mins by walk. one station away.
Breakfast quality is good though it’s limited options of foods. Also we had to wait for the breads refilled. It’s unusual in Japan.
Comment from Hotel Management
6 May 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Thank you very much for your feedback regarding breakfast. As a buffet style restaurant, it is basically unacceptable for bread and food to be delayed. We will continue to make improvements based on the opinions we receive.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
2 May 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us. We would be very happy to hear about any problems you may have had during your stay with us.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
