Ratings based on 993 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Excellent hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Clean and affordable hotel room with very helpful staff. Located nearby the shinjuku station it was very easy to get around Tokyo, but it was tucked away enough where it never felt too busy.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Staff was friendly. Room is clean.
3 out of 5
by A verified traveler

Posted 23 Apr 2024
Too small
2 out of 5
by A verified traveler

No temperature control in the room

Posted 10 Jun 2020 on Hotels
I stayed mid-February and it very warm in Japan. The rooms have no ventilation system beyond a dinky fan. When I called to say that the air condition wasn't working, they said there was no air conditioning because it was winter... Yes it's winter but also 70 degrees outside, 60+% humidity, and no windows. Needless to say, it started to smell musty in the room, especially after showering, and it was unbearably hot.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2020
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2020 on Hotels
5 out of 5
by A verified traveler from Princeton, NJ

Posted 20 Feb 2020
This hotel is very close to the train station and the best of Shinjuku. The property also has many restaurants and bars for a variety of local cuisine, right on-site.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2020 on Hotels