Ratings based on 110 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Loved everything about it
Comment from Hotel Management
18 Jun 2024 by Nine Hours Woman Shinjuku, Hotel Management
Thank you for staying with us.We look forward to having the opportunity to welcome you again.
5 out of 5
by A verified traveler

Posted 30 May 2024
I only stayed for a few hours so I didn’t end up sleeping but it was so cool, great things provided, super clean, pod was very spacious, I like how it analyses your sleep pattern. Id say some women don’t understand what quiet means though, talking and laughing loudly when you clearly shouldn’t. The capsule is shut by a thin paper, make sure you request ear plugs because even just laying there I can imagine it’s hard to sleep if you’re a light sleeper I could hear women even just sighing in their capsule. Otherwise I would definitely stay in this next time as it felt very safe with all women
Comment from Hotel Management
18 Jun 2024 by Nine Hours Woman Shinjuku, Hotel Management
Thank you for staying with us.We are very sorry for the discomfort you experienced on the capsule floor.We look forward to having the opportunity to welcome you again.Thank you very much.
3 out of 5
by A verified traveler

Posted 11 May 2024
Good location - fun to try a pod for one night. Communal shower area can be busy in the morning with lockers close together
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Super clean & the pods are really cozy. Staff is very helpful as well.
3 out of 5
by A verified traveler from Orpington

Posted 27 Apr 2024
If you want a capsule hotel experience, this is for you. Ideal if you don't have much luggage and already fairly organized. Breakfast is via coupon for nearby cafe and not great if you're pressed for time
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024
5 out of 5
by A verified traveler

Posted 7 Mar 2024 on Orbitz
10 mins walk away from Shinjuku Station - East Gate Entrance/Exit. 2 mins walk away from Shinjuku-gyoemmae Station - (1&2 Entrance/Exit); red Marunouchi Line. Btw, every capsule has a plug outlet and usb outlet. It would be great if they pay attention to the lobby for cleaning.
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Stayed here a few days ago. Was quick and easy but I do wish the locker area was bigger because it was hard to move large luggage around. Also would be great if there was more than one elevator