Shincliffe Hotels

"Staff are fine my room bathroom sink had hairs in it .. also the bathroom fan wasnt working and the hotel reeptuon accised me of smoking in the room but it was the steam from the bathroom that set the alarm off ... because it doesnt have a working bathroom extractor "

"The room was spotless and all the staff were very courteous and helpful. A very enjoyable stay once again at the Copthorne Hotel "

"Fantastic reception staff. Modern stylish Hotel with great bar area and large modern rooms. "

"lovely hotel"

"Everything about are stay was excellent."

"Staff were very helpful, especially Paul who helped me get a taxi, room was spotless & had everything you could need. Was a bit concerned when i saw my room was right opposite the railway station but it was really quiet & peaceful. Would definitely stay here again & recommend it"

"The cleanness the staff were amazing. Thank you"

"My wife and I have just spent 3 nights at Malmaison Newcastle whilst visiting relatives in Newcastle. I can honestly say we had a wonderful visit the staff at the hotel were fantastic including Teresa & Aimee in the dining room and Claire on reception. Many thanks to all concerned, Best wishes, Dave & Jean."

"Clean room Promot remedial action when flush stuck open in the loo. Nice food for dinner . "