Hotel Express Newcastle Gateshead is in the business district, offering a quiet garden space contrasting the city energy. Guests appreciate the helpful staff, in-room WiFi, and the convenience of concierge services and a 24-hour front desk.
Hotel Express Newcastle Gateshead provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks like:
English breakfast (surcharge), self parking (surcharge), and express check-out
Concierge services, a front-desk safe, and luggage storage
A 24-hour front desk, a vending machine, and tour/ticket assistance
Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and bathrobes, as well as perks like free WiFi and desk chairs.
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25.0 per day
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 7 per person
Covered self parking fee: GBP 3 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 09475683
We should mention
This property does not have elevators
Frequently asked questions
How much is parking?
Self parking is available for GBP 3 per day. Limited spots are available.
How much does it cost to stay at Hotel Express Newcastle Gateshead?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Express Newcastle Gateshead on May 26, 2026 start from P2,585, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Express Newcastle Gateshead?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Express Newcastle Gateshead?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Express Newcastle Gateshead located?
Located in the heart of Gateshead, this hotel is within 1 mi (2 km) of Life Science Centre, The Glasshouse, and Newcastle-upon-Tyne St. Mary's Cathedral. Newcastle-upon-Tyne Discovery Museum and Genting Casino Newcastle are also within 2 mi (3 km). Central Station is 26 minutes by foot and Central Station is 26 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Car parking is across the road and discounted for anyone staying at the hotel which is a bonus. Great selection of food at breakfast buffet. Based in City Centre, close to many shops
Didn't have breakfast. The room was awful with EXTREMELY dirty carpets- I wouldn't put my bare feet on them. The room was really basic and needed a complete overhaul. The bathroom was cold and had a wobbly toilet seat, a sloping glass shelf you couldn't use and hadnt been refurbished in years. You have to pay for parking, although this wasn't mentioned when I booked. The only redeeming feature was that the reception staff were very helpful.
The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean.
The staff are first class and happy to help.
Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying.
I am although happy to recommend the hotel.
Ian
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Robert
Jan 17, 2025
Liked: Cleanliness, staff & service, room comfort
Good cheap clean room
Clean warm room. Happy with it and at £36 a bargain. Would stay again.
Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us.
I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.
Douglas
Stayed 1 night in Jul 2024
Verified
6/10 Okay
Howell
May 31, 2024
Liked: Cleanliness, staff & service
Quiet, safe place to stay
Hotel is quiet, clean and safe. Staff were very friendly and helpful. There are few mod cons and shared bathrooms etc and no dining facilities. As long as you know what you're getting in advance its fine.
Howell
Stayed 2 nights in May 2024
Verified
6/10 Okay
Terry
Mar 19, 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel Express
Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Staff were not very welcoming, almost dismissive but helpful in the end so that was good. Rooms are not as picturesque as shown or very clean but bedding was absolutely fine. Lacked towels, no bath mat for leaking shower tray but the water was hot! Plenty of toiletries etc. Could make a tea or coffee but no water, nothing in vending machine and nowhere around to buy anything so go prepared! You are in the middle of a heavy traffic area and no facilities. Beds / pillows are not comfortable unless you like it beyond firm and with the surrounding noise / from the roads etc. just forget getting any sleep. It’s fine for a pit stop but nothing more.
Lesley
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Neil
Feb 11, 2024
Liked: Staff & service
Shower water pressure was not good at all, and some of the cleaning was poor. However the bed was very comfy and we slept well
Room was very clean and tidy, all the appliances worked fine the only issue i had was the shower had low pressure but it work fine just wish it had more pressure
Stuart
Stayed 1 night in Oct 2024
Verified
4/10 Poor
Arif
Sep 8, 2025
Liked: Staff & service
Bed bugs made us not stay
Came over to stay the night for GNR in the family room, as we were 5 people.
* Bathroom stank, we even bought our own air freshener.
* the bathroom didn't have a lock
* At least one of the blankets was not clean with marks
* nit pick: the bathroom did need some modernisation
* to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying
We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others.
It was suggested that the manager would call, but nothing
Nevertheless the staff were very good, and cooperative
The staff were all friendly and helpful and there are no complaints there!
The surrounding area wasn’t the best and there was nowhere close to go for food etc.
The hotel is being redecorated which is great, however the room we stayed was either still in the process or had just been finished as there were broken and stained ceiling tiles, the shower and bathroom floor were not clean and paint spills were very noticeable.
The layout made it seem like everything was just shoved in and the radiator covered by a desk.
We kept seeing what appeared to be blue flashing lights similar to emergency vehicles throughout the night which alongside the local area didn’t help us in feeling safe. We did discover that the blue lights were security lights.
The access to the disabled parking space was blocked by a skip and work vans were taking up space making parking difficult
The cost was low budget but you can still have high standards