Ratings based on 860 Verified Reviews

4.5 out of 5
81% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Me and my family loved this hotel, elegant, classy the rooms were so nice it looked like a suite and great amenities in the room. Overall was a fabulous experience
5 out of 5
by A verified traveler

Posted 26 May 2024
I like the room size, clean, location, and quietness. The representatives are polite and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
5 out of 5
by A verified traveler from Ormeau

Posted 20 May 2024
It was very clean, and the staff made us feel welcome 😁
5 out of 5
by A verified traveler

Posted 16 May 2024
Great hotel with very reasonable rates. Good location near subway. Some staff speak great English; some not so much.
5 out of 5
by A verified traveler

Posted 1 May 2024
Five stars
3 out of 5
by A verified traveler

Posted 18 Apr 2024
We stayed in different hotels of Nikko through out Japan, thus so far this was the oldest/dated facility we came across. We had 2 rooms for 2 nights. Beds were super uncomfortable and it was a pain to spend 2 nights at this hotel. We wanted to cancel our last night of stay, but hotel would not accept it. Walking to busy area was easy. More on the quiet area of town but nearby the shopping district. Many newly built hotels in Kyoto, we would definitely pick another hotel when we revisit and not be coming back to this hotel.
5 out of 5
by A verified traveler from Mumbai

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler from Bothell

Posted 3 Apr 2024
The Nikko Princess Hotel was an excellent stay for us. Its location met our agenda very nicely. Kyoto is a city that is best appreciated by walking or public transit, and the hotel is located in walking distance of central Kyoto. There are many places to eat and shop nearby as well as access to tourist spots. Our only complaint is that Expedia mess up our reservation so that we ended up in a Smoking Room, not the Non-Smoking we had requested. However, the Princess Hotel did everything they could to make surewe were comfortable.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
It is a nice hotel and not in a busy area, so it's quiet for a bigger hotel, but odd it is in a rather quaint neighborhood. Easily walkable to a subway station and to the main shopping boulevard. Many small streets with shops and restaurants nearby and worth exploring. Convenience store and post office a short walk away.