Ratings based on 1,119 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Everything about this hotel is excellent!
Comment from Hotel Management
4 Jun 2024 by Manager , Hotel Management
Dear YukikoThank you for staying at Hotel Granvia Kyoto.We are very pleased to hear that you were very satisfied with everything about our hotel. We hope that your stay at the Granvia Kyoto was a memorable experience in Kyoto.We will strive to provide better services, and truly look forward to your next visit!Best regards, Director of Rooms
by A verified traveler from Foster City
Posted 31 May 2024
Very nice hotel. A bit confusing to navigate around the hotel, as it is located at Kyoto Station, which is a large station.
Comment from Hotel Management
4 Jun 2024 by Manager , Hotel Management
Dear ScottThank you very much for choosing to stay at Hotel Granvia Kyoto.We hope you enjoyed your trip in Kyoto.We will continue to strive to improve our services to provide you with a stay that exceeds your expectations.We all look forward to welcoming you again. Thank you very much for your feedback.Best regards, Director of Rooms
by A verified traveler
Posted 30 May 2024
Familiality!!
We have staying this hotel for many years, since the Hotel Granvia Kyoto opened.
It is very convinient.
Comment from Hotel Management
4 Jun 2024 by Manager , Hotel Management
Dear TeruyoThank you very much for choosing to stay at Hotel Granvia Kyoto.Thank you again for your many compliments and kind feedback.We hope you enjoyed your trip to Kyoto and you were able to relax at our hotel after a long day of sightseeing.We will continue to devote ourselves so that our customers can be satisfied in the future.We are looking forward to your next visit.Best regards, Director of Rooms
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 29 May 2024
No room iron
by A verified traveler from Tacoma
Posted 28 May 2024
The Hotel Grandvia Kyoto was a beautiful and convenient spot for our brief stay in Kyoto. The three person room was spacious with wonderful amenities. The breakfast buffet was expansive and tasty. The staff was ever gracious. Being basically in the train station was highly convenient and, if desired, one could do some serious shopping in the nearby mall.
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Dear cThank you very much for your recent stay with us at Hotel Granvia Kyoto.It is a great pleasure to receive your many compliments and we sincerely hope that you had a comfortable stay with us.We continually strive to improve our quality of service．Thank you again for your compliments and next time you come to Kyoto, we hope you will staying here again.Best Regards,Director of Rooms
by A verified traveler
Posted 27 May 2024
Well located for train, bus, subway
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Dear ConradThank you very much for staying at Hotel Granvia Kyoto.We are honoured to receive your compliments on our location.As you say, our hotel is located in the Kyoto Station Building and there are also restaurants and souvenir shops in the vicinity, making it very convenient for getting around the neighbourhood.We look forward to welcoming you to our hotel when you come to Kyoto again.We look forward to welcoming you again.Thank you very much for your lovely review.Best regards, Director of Rooms
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 25 May 2024
Good service and location. Excellent value for the money.
Comment from Hotel Management
27 May 2024 by Manager , Hotel Management
Dear MohanThank you very much for staying at Hotel Granvia Kyoto and for your feedback. We are most pleased and honoured to receive your compliments.It is a great encouragement for our staff to receive such a positive feedback.We will continue to strive to provide a more comfortable and relaxing space and service.Hope to see you again！Best regards, Director of Rooms
by A verified traveler
Posted 23 May 2024
Excellent hotel situated right near the main station, super convenient, great service.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Dear LawrenceThank you for staying at Hotel Granvia Kyoto.Our hotel is located in the Kyoto Station building, and is easily accessible by JR Shinkansen, conventional lines, and Kintetsu trains. Kyoto Station building is a large-scale commercial facility that includes specialty stores, restaurants, and even cultural facilities such as theaters.We are pleased to receive your kind words about our location and services.If you have a chance to come to Kyoto next time, please choose our hotel for your trip.We are looking forward to welcoming you again soon.Thank you for taking the time to write this review. Best regards, Director of Rooms
