Ratings based on 5 Verified Reviews
2.2 Room cleanliness
2.0 Service & staff
1.2 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Avoid at any cost! Terrible is an understatement
Posted 16 Feb 2024 on HotelsThis is about the worse hotel I ever stayed in. No heating working in winter. Hotel knew this and could have informed me so I could change my booking if I wished. Even lied to me saying heating would come on when they knew it has been not working for days. Staff are useless and you have to keep reminding them and chasing them for what you require. The amount of times I had to ask for bedding and a portable heater(which was like an antique). Slept wearing double layers, coats and our socks on. Hotel is so run down and cold. For the prices they charge breakfast was a joke and you have to sit there with your coats!
by A verified traveler
Stay away - Dirty hotel with unprofessional staff
Posted 3 Feb 2023 on HotelsVery pathetic hotel - stay away
This hotel is run by a very incompetent staff who will go to any heights to suck money from your pocket.
The quality of in room service is really pathetic. Bed was smelling so bad that I couldn't sleep. The entire hotel is very filthy from inside and some areas are in very bad state.
There are plenty of hotels in Shimla and there is no need to waste your money here.
by A verified traveler
very bad experience. terrible experience
Posted 29 Oct 2022 on HotelsVery bad experience. I paid 10699 Rs for 2 rooms which was located exclusive from hotel where cars parking. The rooms are not up to status as per main hotel review . Its matter of cheating to pay advance which was not refundable. Never pay advance in this site to book hotel before physical checking of hotel. it was terrible experience like discrimination feeling without breakfast.
by A verified traveler
Posted 14 Sep 2022 on Hotels
The rooms are not as advertised on website. Rooms are very cold and no modern facilities. Curtains were full of dust and and furniture was dirty
by A verified traveler
Posted 9 Aug 2022
Location is excellent in the context of a mountain side town . This property has flat land available for gardens, lawns, and parking which is unlike most other properties in Shimla. It allows for relaxed walks and enjoying lovely mountain views from the property. Also the Mall is an easy walk away. The “Royal history”on the property is very enjoyable! Facility improvements would enhance the hotel, but generally the ambiance makes it the winner for Shimla. Thank you to the warm and friendly staff!!!
