Ratings based on 10 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Beautiful views, excellent food and very good service by all
Comment from Hotel Management
21 Apr 2024 by Mahinder Rawat, Hotel Management
Dear Mr. RanjitNamaskar!Thank you for sharing wonderful feedback and compliments for our team members. We are delighted to read that you enjoyed the overall stay and we were able to make it a memorable.We appreciate the positive response for the rendered hospitality and look forward to welcoming you back soon at The Orchid ShimlaWarm RegardsMahinder RawatGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
5 Apr 2024 by Mahinder Rawat, Hotel Management
Dear Mr. HarinderNamaskar!Many thanks for your genuine review of our hospitality and services. We hope you choose us for another hiatus, whenever you choose to come to Shimla.Best Regards,Mahinder Rawat General Manager
by A verified traveler
Posted 21 Mar 2024
We love the property. It was on the hills and the scenery from our window was amazing. Beautiful hotel
Comment from Hotel Management
23 Mar 2024 by Mahinder Rawat, Hotel Management
Dear GuestNamaskar!I take this opportunity to thank you for taking the time to write a review on this travel forum about your experience with us at The Orchid, Shimla. We are pleased to know that we could make your stay enjoyable. My Team and I thank you again for your kind feedback and we greatly look forward to welcoming you back.Warm RegardsMahinder RawatGeneral Manager
by A verified traveler
Posted 2 Mar 2024
Too good property with nice staff
Comment from Hotel Management
11 Mar 2024 by Mahinder Rawat, Hotel Management
Dear Mr. ShubhamNamaskar!Thank you for sharing your delightful feedback on this travel forum.It is reassuring to know that we were able to make your stay memorable. Your generous words of appreciation about our team is inspiring for all of us to strive harder. Thank you once again for your review and for your patronage and we are looking forward to welcome you back on your next stay with us at The Orchid Shimla.Best Regards,Mahinder Rawat General Manager
by A verified traveler
Posted 1 Feb 2024
Excellent stay at hotel. Staff were so courteous and the food was delicious
Comment from Hotel Management
5 Feb 2024 by Mahinder Rawat, Hotel Management
Dear Mr. AmritpalNamaskar!Many thanks for your genuine review of our hospitality and services. We hope you choose us for another hiatus, whenever you choose to come to Shimla.Best Regards,General Manager
by A verified traveler
Posted 31 Jan 2024
Courteous and humble staff, hygienic rooms and delicious food
Comment from Hotel Management
5 Feb 2024 by Mahinder Rawat, Hotel Management
Dear Mr. GurjeetNamaskar!Many thanks for your genuine review of our hospitality and services. We hope you choose us for another hiatus, whenever you choose to come to Shimla.Best Regards,General Manager
by A verified traveler
Posted 27 Jan 2024
Comment from Hotel Management
5 Feb 2024 by Mahinder Rawat , Hotel Management
Dear Mr. VedranaNamaskar! Thank you for sharing your feedback We are extremely delighted to have you at The Orchid Shimla and we look forward to welcoming you again.Best RegardsGeneral Manager
by A verified traveler
Posted 10 Dec 2023
Excellent place for staying and the staff was excellent. The food preparation and service was excellent. We will definitely revisit next time we plan a trip to Shimla.
Comment from Hotel Management
14 Dec 2023 by General Manager, Hotel Management
Dear Mr. DaljitNamaskar!Thank you for sharing your delightful feedback on this travel forum.It is reassuring to know that we were able to make your stay memorable. Your generous words of appreciation about our team and location is indeed inspiring for all of us to strive harder. Thank you once again for your review and for your patronage, we are looking forward to welcome you back on your next stay with us at The Orchid Shimla.Best Regards,Mahinder Rawat General Manager
by A verified traveler
Posted 13 Oct 2022
The hotel is located in a scenic spot between the hills of Shimla. The view from the terrace and restaurant is supreme. Rooms are very clean, hygienic and with all modern amenities. The hotel even provided small gift packets with fruits, cookies etc. One needs to pay extra for a room with a view. King size rooms are a bit smaller compared to other 3-4 star properties I have stayed in. The bathroom size and facilities are average as compared to similar 3-4 star properties in other cities. However it is very well maintained.
The service is excellent; everyone from front desk to the restaurant is invested in making your stay pleasant. Even the hotel manager Mr. Rawat provides personal attention to the guests. The sauna and steambath facilities work well too. The pool is available albeit we didn't use it given the cold weather.
A challenge is travel to and from the main city, given location on the outskirts. Taxis charge between 1000-1500 for a drop off to mall.road and pick up back to the hotel. The ride to mall road is about 20 min. The tours to relevant tourists spots such as Jakhoo temple, Kufri etc are readily arranged. I recommend using the same taxi service identified after you disembark at the train/bus station. This will save some time as ola/uber do not work in shimla. One needs to call the taxi service/driver to make a booking. He may take 15-20 min to arrive at the hotel.
All in all, good views excellent service, with some challenge regarding access.
Comment from Hotel Management
18 Oct 2022 by Mahinder Rawat, Hotel Management
Dear Mr. DigvijayNamaskar!Thank you for choosing to stay with us at The Orchid, Shimla and for your well explained review on this travel forum.We appreciate and content to read your detailed feedback about my team, hospitality and facilities offered to you and family.I understand on certain days reaching hotel takes long time, I have shared your comments with my entire team and your words of appreciation will inspire all of us.We look forward to welcoming you back at The Orchid, Shimla on your next visit to Shimla.Warm RegardsMahinder RawatGeneral Manager
by A verified traveler
Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Mahinder Rawat, Hotel Management
Dear Guest,Namaskar !It was a pleasure having you stay with us on your recent visit and we appreciate your valuable feedback.On behalf of our entire staff at The Orchid, Shimla we thank you for your business and we hope to see you again.Warm Regards,Mahinder RawatGeneral Manager
