Ratings based on 50 Verified Reviews

4.3 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 May 2024
Comment from Hotel Management
9 May 2024 by Manager, Hotel Management
Thanks
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Very good Property with good staff and amenities.
Comment from Hotel Management
18 May 2024 by Manager, Hotel Management
Dear Guest,Thank you for taking out time to review us and for posting your compliments.We are happy to note that you had a comfortable stay with us.We do look forward to having more opportunities to be of service to you. Manager,Snow Valley Resorts,Shimla
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Clean property and great customer service.
Comment from Hotel Management
10 Mar 2024 by Manager, Hotel Management
Dear Guest,Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. We thank you once again for your kind appreciation and look forward to the pleasure of seeing you in our midst soon again.Best Regards,Manager
5 out of 5
by A verified traveler

Posted 5 Sep 2023
The room is clean. The staff are prompt to attend to any request. I have a nice room and a good view during my 4 days 3 nights stay at shimla.
Comment from Hotel Management
17 Sep 2023 by Manager, Snow Valley Resorts, Hotel Management
Dear Guest,Thank you for taking out time to review us and posting your compliments. We are happy to note that you had a comfortable stay and kind comments are greatly appreciated. We thank you once again for your kind appreciation and look forward to the pleasure of seeing you in our midst soon again.Best Regards,Manager
4 out of 5
by A verified traveler

Posted 29 Jun 2023
Good views. Room was spacious and clean
3 out of 5
by A verified traveler

Posted 26 Dec 2022 on Hotels
not worth the price
Comment from Hotel Management
27 Dec 2022 by Manager Snow Valley Resorts, Hotel Management
Dear Guest,Thank you for taking the time out to convey your feedback regarding your visit to our hotel. We deeply regret that we did not meet the usual standard one can expect from Snow Valley Resorts, and I hope you will accept my sincere apologies. If you do a proper competitive analysis our rates are at least 40 % cheaper . Anyhow with my reiterated apologies we do hope that you will not judge us solely on the basis of this particular experience and that in time, you may reconsider your position and choose to stay with us again in the future.Manager,Snow Valley Resorts,Shimla
5 out of 5
by A verified traveler

Posted 21 Dec 2022 on Hotels
Comment from Hotel Management
24 Dec 2022 by Manager, Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 17 Dec 2022 on Ebookers
Beautiful views. Polite staff, esp in restaurant.
Comment from Hotel Management
24 Dec 2022 by Manager, Hotel Management
Thanks :)
5 out of 5
by A verified traveler from Surrey

This traveler left a rating score only Posted 3 Dec 2022