Ratings based on 32 Verified Reviews

4.3 out of 5
70% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Apr 2023 on Hotels
I stayed with my family at the executive suite. The staff were all very helpful and always willing and eager to help. (e.g. Taking luggage to and from the room the staff insisted to leave it to them which was very nice service , room service to make up beds in the evening were fast and efficient, IT problems with TV quickly rectified, staff left plenty of water bottles when visiting the room without being asked). The beds were comfortable and the room AC excellent at controlling room temperature. The hotel was modern well kept and clean. We tried the resturant in the evening and found the food to be well prepared to a good standard and tasty. Location great on the Mall Road allowing an easy walk to the ridge. We thoroughly enjoyed our stay (shame only for one night) at the Marina and we would definitely consider booking again and recommending to others.
2 out of 5
by A verified traveler

Posted 29 Jan 2023
Okay rooms but with dark blackish interior. Had booked a suit which we found didn’t have any view or fresh air or light then they shifted us to a downgraded room but no adjustment for the higher money paid for the suit. Worst part was food… less than ordinary .. smelling like stale. Not a tying again
1 out of 5
by A verified traveler

Awful service

Posted 9 Jul 2022 on Hotels
Service was pathetic. Never book this hotel.
5 out of 5
by A verified traveler

Amazing Stay at Marina

Posted 11 Jun 2022 on Hotels
excellent stay, amazing location, very neat and clean. Excellent Staff
5 out of 5
by A verified traveler

Posted 21 May 2022
All staff from front desk, restaurant and room service were excellent. Hotel & rooms are super nice & well maintained.
5 out of 5
by A verified traveler

Posted 9 May 2022
nice location and staff was super nice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2021
4 out of 5
by A verified traveler

Nice stay

Posted 28 Jan 2020 on Hotels
Trip was amazing. Hotel was great. Smoky air was an issue. Not sure if it was the hotel or the location, but I didn't have as much of an issue with the smoke at the other places I stayed. Probably not an issue during other times of the year though. I stayed during the winter when the smoky air is known to be worse.
5 out of 5
by A verified traveler

Posted 11 Nov 2019 on Hotels
Centrally located. Excellent hotel with superb service. Would always want to stay at Marina for all our Shimla visits!
Comment from Hotel Management
4 Dec 2019 by Praveen, Hotel Management
Dear Guest, Thank you for your valuable feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2019 on Hotels