Ratings based on 185 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 6 Mar 2024 on Hotels
Room was cold and could have been better with heater or heating in the room. Although a electric Blanket was provided. Hot water was not always to the required standard. Tall cupboard would have been helpful for hanging the clothes.
Comment from Hotel Management
7 Mar 2024 by kunal, Hotel Management
Dear Guest,Greetings from Hotel Kapil!We would like to thank you for sharing your constructive review on this forum. We are disappointed by the fact that your overall experience was not up to the mark. With an assurance to take notable rectifications of your concerns, we look forward to seeing you soon in near future.Best Regards,Kunal Kapila
by A verified traveler
Posted 4 Mar 2024
Excellent staff, very comfortable bed with good views. There is no parking and the hotel is situated at a bottom of a hill and it’s a 20 minute hard walk to Main Street. That said, it was good exercise. But it is a good hotel apart from location.
Comment from Hotel Management
7 Mar 2024 by kunal, Hotel Management
Dear Richard,We are pleased that you have had wonderful experiences and that you were impressed by the service and the facilities. Thank you for your positive feedback and for so highly recommending our Hotel. We do have a parking space for 10 cars which is at distance of 50 meters.The team and I, hope that you have many more opportunities to visit us again and return in the not too distant future. Warm RegardsKunal Kapila
by A verified traveler
Posted 16 Jun 2023
Pros - nice people, good food
Cons - traffic noise, needs a safe in each room
Comment from Hotel Management
23 Apr 2024 by KUNAL, Hotel Management
Dear Jaspal ji,Greetings from Hotel Kapil!Thank you for your feedback further to your recent stay with us.I am glad that you have highly recommended our Hotel to other travelers. With an assurance to take notable rectifications of your concerns, we look forward to seeing you soon in near future.Best regards,Kunal Kapila
by A verified traveler
Posted 12 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by kunal, Hotel Management
Dear Guest,Greetings from Hotel Kapil!Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.I am glad that you have highly recommended our Hotel to other travelers.Best regards,Kunal Kapila
by A verified traveler
Posted 16 Jun 2022 on Hotels
Hotel is very nice and on the main Lakkar Market. Polite staff. overall it is a good hotel
Comment from Hotel Management
16 Jun 2022 by kunal, Hotel Management
Dear Guest,
Greetings from Hotel Kapil.
Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.
I am glad that you have highly recommended our Hotel to other travelers.
Best regards,
Kunal Kapila
by A verified traveler
Posted 25 Dec 2021
Very nice and polite staff, we ordered veg noodles and it tasted sooooo delicious 😋
Comment from Hotel Management
10 Jan 2023 by kunal, Hotel Management
Dear Guest,Greetings from Hotel Kapil!Thank you for your feedback further to your recent stay with us. I am pleased to know that the service provided by the hotel team was instrumental in making your stay a pleasant one.I am glad that you have highly recommended our Hotel to other travelers.Best regards,Kunal Kapila
by A verified traveler
Posted 12 Mar 2020
by A verified traveler
Good hotel in great location.
Posted 6 Jan 2020 on HotelsValley view room very comfortable. Hotel much better than it appears from outside. Food slightly overpriced and no restaurant though.
Comment from Hotel Management
10 Jan 2023 by kunal, Hotel Management
Dear Guest,Thank you for taking the time to write such a wonderful review. I am glad that you liked the hotel’s location and services provided by the staff.The team and I are so pleased to read your review and look forward to your next visit. Kind Regards Kunal Kapila
by A verified traveler
Posted 9 Jan 2019
