Ratings based on 13 Verified Reviews

3.0 out of 5
67% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Jun 2021
Not value for money
4 out of 5
by A verified traveler

NOT DISABILITY FRIENDLYSTAY

Posted 9 May 2019 on Hotels
hotel is very convinently situated near the government Lifts and Hotel has lifts which leads to The Mall Road .This hotel is however not good for people having disability and you have to climb steep stairs to reach the way to the Lobby /Reception.Newly renovated rooms in New Wing do not have any view.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2019
4 out of 5
by Swapnil

This traveler left a rating score only Posted 2 Jun 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore India

Nice hotel that open to the mall road

Posted 17 May 2017
We booked into the hotel because they have an elevator that takes you to the mall road as we had two elderly people in our group. The stay was very comfortable, staff very polite and friendly and our room had two balconies with excellent views. A special mention to the F &B department who were very obliging when my father was a little unwell and wanted to have idlis for dinner. The breakfast was good and we were happy with the facilities provided.
3 out of 5
Recommended
for Everyone
by A verified traveler from Andover MA

Convenient to mall/shopping area

Posted 7 Apr 2017
Parking lot under construction, difficult to get into hotel with bags. Staff not too friendly. Unable to change booking dates, even if same number of nights requested- hotel was not fully booked.
1 out of 5
by A verified traveler from ca

outdated rooms, rude staff,poor customer service

Posted 31 Mar 2017
Very rude and bad staff. They charged extra when we called for wifi password. Iron was missing in the room and staff was not helpful in getting another iron. Room is worn out and outdated. Will never return there
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Close to all attractions

Posted 19 Mar 2017
Not close to 3 stars standards .....I 'd recommend only because of location. Nice food at restaurant
4 out of 5
by Neha

good but a bit expensive hotel

Posted 22 Dec 2016 on Hotels
wifi did not connect!!
4 out of 5
by A verified traveler

central good clean hotel

Posted 9 Oct 2016 on Hotels
Perfect location in Mall with lift, helpful staff